Medical Assistant/Phlebotomist

Oceana Luxe Medspa; Corpus Christi (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Continuing education

Job summary

Oceana Luxe Med Spa in Corpus Christi, TX is seeking a results-driven Lead Specialist to convert inbound inquiries into booked consultations and memberships. This on-site role rewards high-energy, polished phone conversations and a luxury-brand experience.

You will work with a trained clinical team, use CRM/EMR tools, and earn base pay of $15–$20 per hour plus a monthly bonus up to $500. PTO after probation and continuing education are part of the package.

Qualifications

• 2–4+ years in inside sales or high-volume phone-based roles.
• Experience selling luxury services and premium brands.
• Strong communication and objection-handling skills.
• Medical Assistant training or background is a plus.

Responsibilities

• Convert inbound inquiries into booked consultations and memberships.
• Close membership and package sales with financing options.
• Follow up with every unconverted lead within 24 hours (phone/text/email).
• Manage CRM/EMR pipeline with same-day accuracy to maximize revenue.
• Confirm appointments and perform pre-visit outreach to maximize show rates.

Skills

Inside sales

Closing skills

Phone sales

Customer communication

Education

Medical Assistant training

Tools

CRM

EMR systems

Job description

Are you a natural closer who gets energized by a great conversation, not drained by it? Do you thrive in a high-touch, fast-moving environment where your results drive your income? Are you ready to represent a luxury wellness brand that clients are genuinely excited to call? Do you believe the phone is the most powerful sales tool in the room, and love proving it?

Why You'll Love Working With Us

Compensation Base salary: $15-$20/hour depending on experience | Performance bonus: up to $500 monthly

Benefits: paid time off, continuing education, and additional benefits — after probationary period.

On-Site Role in Corpus Christi, TX: This is a full-time, on-site position at our 6,000 sq ft luxury medspa. You’ll be embedded in the team, the brand, and the client experience every day.

Uncapped Earning Potential: Base pay plus performance bonuses tied directly to your conversion results. The more you close, the more you earn. Period.

You’re Selling Something People Actually Want: Medical weight loss, aesthetics, hormone optimization, and sexual wellness. These aren’t hard sells, they’re life-changing treatments your clients are already searching for. Your job is to make it easy to say yes.

A Luxury Brand Behind Every Call: Oceana Luxe Med Spa is a growing, premium medspa known for exceptional client experiences. When you pick up the phone, you’re backed by a brand people trust and aspire to be part of.

Real Support, Real Tools: A client relationship management system (CRM), a defined follow-up system, a trained clinical team, and a service menu worth talking about. You’re not building from scratch, you’re executing a winning system.

Room to Grow: As Oceana Luxe expands its service offerings and patient base, the Lead Specialist role grows with it. Early performers help shape what this role becomes. We ask that you already have your Medical Assistant training so that you can also cross train with our medical team.

Who We Are

Oceana Luxe Med Spa is a luxury medspa in Corpus Christi, TX delivering transformational outcomes across medical weight loss, hormone optimization, aesthetics, sexual wellness, and regenerative treatments. We operate at the intersection of clinical excellence and elevated client experience, where every detail reflects the premium brand our patients expect. We’re growing fast, and we’re building the team that will take us there.

We Believe

Quality – We hold ourselves to a standard of clinical excellence in everything - how we treat clients, how we show up for each other, and how we represent this brand. That standard is demonstrated, not assumed: new providers must map out a full treatment plan and explain every decision to a senior team member before touching a client. Quality isn’t a checkbox here. It’s how we work.

Innovation – We believe in cultivating curious, improving minds. Every team meeting has a wins-and-opportunities structure. Team members share their perspective on the client experience and we’re constantly asking how to make it better. We don’t want people who execute the same playbook on repeat. We want people who are always thinking about how to improve it.

Culture – We believe in honoring every role equally. When something breaks down - a pricing error, a scheduling gap - we don’t point fingers. We treat it as a data point, figure out where the gap is, and solve it together. That’s the culture we’ve built, and it’s one we protect.

Experience – We’ve invested in every detail of this space intentionally because we believe the experience a client has here should feel like nothing less than luxury. From the way we answer the phone to the state of our bathrooms, every touchpoint reflects the brand we’re building. We all have eyes on that, regardless of role.

Personal Growth – We believe the version of you that shows up for our clients is directly connected to the work you’re doing on yourself outside of these walls. Every week, the team checks in on what we’re reading, how we’re taking care of ourselves, and what we’re working toward. We hold each other accountable to that - warmly and consistently - because a team that grows together performs together.

Passion – We are genuinely invested in what we do - not because it’s required, but because working in a space that transforms people’s lives tends to attract that kind of person. We talk about our clients, celebrate their outcomes, and stay curious about what’s next in aesthetics and wellness because that energy is contagious and it shows in everything we produce.

Efficiency – We treat time as a resource we respect for our clients, our providers, and each other. Every week, the team reviews how we’re performing against revenue per hour, and we’re always looking at how to tighten our processes, eliminate waste, and serve more people well. When the whole team operates with this kind of intentionality, the work gets better and so do the results.

What You Will Accomplish

First 30 Days

Master the service menu, intake script, and client relationship management (CRM) and electronic medical records (EMR) systems.

Hit a consistent lead-to-booking conversion rate and have a clean, active pipeline fully operational.

You’ll feel confident on every call and know exactly what Oceana Luxe offers, and why it matters.

Days 31-60

Drive consistent membership and package closings month over month.

Execute follow-up sequences with zero gaps, no lead goes dark on your watch.

Your pipeline is a revenue machine, not a to-do list.

Days 61-90

Contribute meaningfully to monthly revenue targets through bookings, memberships, and package sales.

Deliver a luxury-caliber first impression on every call, regardless of volume or difficulty.

What separates top performers: zero dropped leads, confident payment plan conversations, and a show rate that proves your follow-through.

What You Will Do

Convert inbound inquiries into booked consultations through warm, consultative phone conversations that educate and close

Close membership and package sales by presenting financing options confidently, not as a fallback, but as a feature

Follow up with every unconverted lead, no-show, and lapsed patient within 24 hours, via phone, text, or email, every time

Manage your client relationship management (CRM) pipeline with same-day accuracy so nothing slips, nothing goes dark, and no revenue is left on the table

Confirm appointments and execute pre-visit outreach to maximize show rates and minimize same-day cancellations

Collaborate with the clinical team to ensure seamless patient handoffs and a consistent experience from first call to first treatment

Stay current on new services, active promotions, and pricing updates so every conversation is informed and compelling

You’ll Thrive in This Role If You

Are a natural closer who finds objections energizing, not exhausting, “I need to think about it” is the start of the conversation, not the end

Have 2–4+ years in inside sales, patient coordination, membership sales, or a high-volume phone-based role

Are driven and competitive, and genuinely love talking to people all day

Have hit production targets before and can tell us exactly what your numbers were

Handle difficult or high-personality clients with composure and charm, not anxiety

Take same-day documentation seriously and know your way around a client relationship management (CRM) system

Are motivated by earning upside, not just a stable hourly wage

Understand that working for a luxury brand means professionalism is non-negotiable, even on the phone

Ready to Grow Something Beautiful?

This isn’t a receptionist role. It’s an inside sales position with real earning potential, real accountability, and a product worth every call.

We're proud to be an Equal Opportunity Employer. A background check is required for this position.

Working Hours

Monday – 09:00 AM to 05:00 PM

Tuesday – 09:00 AM to 07:00 PM

Wednesday – 09:00 AM to 07:00 PM

Thursday – 09:00 AM to 07:00 PM

Friday – 09:00 AM to 07:00 PM

Saturday – 09:00 AM to 03:00 PM

Sunday – Closed

Contact Info

5242 Holly Rd Corpus Christi, TX 78411

Phone: [phone]

Email: [e-mail]

Useful Links

Terms and Conditions

All pre purchased packages

are good for 12 months.