Medical Assistant - Pelvic Pain Care & Front Desk Support

Pelvic Rehabilitation Medicine; West Palm Beach (FL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid holidays and PTO

FSA

401k

Job summary

Pelvic Rehabilitation Medicine is seeking a Medical Assistant to support clinical procedures and front desk tasks in West Palm Beach. You will greet patients, assist with ultrasound-guided treatments, record vitals, update histories, and document in the EMR while ensuring a smooth patient experience.

Join a compassionate, patient-centered team focused on holistic care. The role requires CMA certification, strong communication, and the ability to lift up to 50 pounds; a supportive benefits

Qualifications

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)
• High School Diploma or GED or Associate degree
• Proven working experience as a medical assistant
• Knowledge of medical office management systems and procedures
• Knowledge of medical terminology
• Excellent time management and multitasking
• Strong customer service orientation
• Ability to lift up to 50 pounds and assist patient transfers
• Proficient with EMRs, Microsoft Office, Teams and Outlook
• Excellent written and verbal communication
• Strong organizational and planning skills

Responsibilities

• Greet and check in patients; manage front desk and patient flow throughout the day
• Prepare exam rooms and assist physicians with procedures, including ultrasound-guided treatments
• Record vitals, update medical histories, and document in the EMR
• Schedule appointments and coordinate follow-up care
• Collect payments at time of service and deliver financial packets as instructed by treatment coordinators
• Verify insurance eligibility and ensure paperwork is completed
• Maintain clinical and front office supplies; keep rooms clean and stocked
• Comply with HIPAA, OSHA, and internal protocols
• Handle confidential patient information professionally
• Support coordination between clinical and administrative teams
• Participate in trainings and process improvement initiatives
• Other duties as assigned

Skills

CMA/MA certification

Medical terminology

Time management

Multi-tasking

Customer service

Strong communication

EMR familiarity

MS Office/Outlook

Choreography of teams

Education

High School Diploma or GED

Associate degree

Tools

EMR systems

Microsoft Office

Teams

Outlook

Job description

Pelvic Rehabilitation Medicine is seeking a Medical Assistant to support clinical procedures and front desk tasks in West Palm Beach. You will greet patients, assist with ultrasound-guided treatments, record vitals, update histories, and document in the EMR while ensuring a smooth patient experience.

Join a compassionate, patient-centered team focused on holistic care. The role requires CMA certification, strong communication, and the ability to lift up to 50 pounds; a supportive benefits