Medical Assistant - Pediatrics

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Fenton (MO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition assistance

Retirement plan

Job summary

Mercy Clinic Pediatrics - Fenton is seeking a compassionate Medical Assistant to join our pediatric team. The role supports physicians in a high-volume outpatient clinic, handling clinical and administrative duties and ensuring a positive patient experience.

The ideal candidate is organized, patient-focused, and committed to family-centered care in a busy pediatric setting. Training through Mercy Clinic Academy is provided to new hires.

Qualifications

• High school diploma or GED required.
• Excellent communication and customer service skills.
• Ability to work in fast-paced pediatric environment.
• Commitment to compassionate, family-centered care.

Responsibilities

• Room pediatric patients and obtain vital signs, height, weight, and development data.
• Assist physicians and APPs during examinations and procedures.
• Administer immunizations per protocols and perform point-of-care testing.
• Complete medication reconciliation and maintain EMR accuracy.
• Schedule appointments and coordinate follow-up visits.
• Process referrals and obtain authorizations.
• Educate patients and families on medications and preventive care.

Skills

Communication

Organizational skills

Customer service

Education

High school diploma or GED

Tools

Electronic Medical Records

Job description

Find your calling at Mercy! Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.

Job Description

Find your calling at Mercy!

Position Details

Medical Assistant - Pediatrics Clinic

Mercy Clinic Pediatrics - Fenton

1203 Smizer Mill Road, Suite 108, Fenton, MO

Full-Time | 40 Hours Weekly

Overview

Mercy Clinic Pediatrics in Fenton is seeking a compassionate, energetic, and patient-focused Medical Assistant to join our pediatric team. This position is essential in delivering high-quality care to infants, children, adolescents, and their families while supporting providers in a busy outpatient clinic setting. The ideal candidate is organized, adaptable, and passionate about creating a positive experience for pediatric patients and their families. As a member of Mercy, you will embrace our mission of providing compassionate care while demonstrating professionalism, respect, and exceptional customer service.

Key Responsibilities

Clinical Duties

• Room pediatric patients and obtain accurate vital signs, height, weight, and developmental information
• Assist physicians and advanced practice providers during examinations and procedures
• Administer immunizations and injections according to established protocols
• Perform point-of-care testing
• Complete medication reconciliation
• Prepare and maintain examination rooms and clinical equipment
• Stock supplies and ensure exam rooms are clean and ready for patient care
• Document patient information and maintain accurate electronic medical records
• Enter diagnostic and ancillary orders as directed by providers
• Communicate effectively with providers regarding patient concerns and follow-up needs

Administrative Duties

• Schedule appointments and coordinate patient follow-up visits
• Manage patient messages and assist with prescription refill requests
• Process referrals to specialists and ancillary services
• Obtain insurance prior authorizations and precertifications
• Assist with medical record requests and releases
• Support patient registration and care coordination activities as needed

Patient & Family Support

• Educate patients and caregivers on medications, immunizations, treatment plans, and preventive care according to clinic policy
• Provide excellent customer service to patients and families
• Demonstrate sensitivity and understanding of varying developmental stages and cultural backgrounds
• Foster a welcoming and supportive environment for children and families

Compliance & Quality

• Maintain compliance with HIPAA and patient confidentiality standards
• Follow OSHA guidelines, infection prevention practices, and PPE requirements
• Adhere to Mercy Quality and Safety policies
• Participate in competency reviews of other Medical Assistants when a Lead MA is unavailable
• Maintain clinical competencies and required certifications

Qualifications

Required

• High School Diploma or GED
• Strong communication, organizational, and customer service skills
• Ability to work effectively in a fast-paced pediatric environment
• Commitment to compassionate, family-centered care

Preferred

• Graduate of an accredited Medical Assistant program
• Certified Medical Assistant (CMA)
• One year of patient care or medical office experience
• Experience administering vaccines and caring for pediatric patients
• Experience with referrals, insurance authorizations, and electronic medical records

Training Requirements

• New hires must successfully complete Mercy's Medical Assistant Clinic Academy training program.
• Medical Assistants advancing through the career ladder must complete required MA competencies.

Why Mercy?

At Mercy, we are committed to helping our coworkers grow professionally while providing exceptional care to the communities we serve. Join a collaborative pediatric team dedicated to supporting the health and well-being of children and families throughout every stage of development.

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.