Medical Assistant - Health Tracks - Pediatrics, Full Time

Mercy; Springfield (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement matching

Job summary

Mercy is seeking a Medical Assistant to support providers in an outpatient clinic, delivering direct and indirect patient care with professionalism and efficiency.

Ideal candidates will maintain MA certification, complete the Academy training, and demonstrate strong communication and documentation skills in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Active MA certification required; BLS (Basic Life Support) certification preferred.

Responsibilities

• Support providers by delivering direct and indirect patient care.
• Assist with clinical procedures and maintain accurate documentation.
• Provide administrative support to ensure smooth daily operations.

Skills

Communication

Interpersonal skills

Multitasking

Patient-centered care

Cultural competence

Adaptability

Education

High school diploma

MA Clinic Academy training

Tools

EHR systems

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Minimum Qualifications:

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Certification:

• Must actively maintain MA certification.
• BLS (Basic Life Support)

Preferred Qualifications:

• Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.