Medical Assistant & Patient Services Specialist

UNC Health; Tryon (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

Pardee UNC Health Care in Tryon, NC is seeking a Medical Assistant/Customer Service Representative to support quality patient care and clinic operations. This onsite, full-time role focuses on scheduling, patient check-in/out, and coordinating visits with clinicians.

The ideal candidate has a Medical Assistant program completion, a current MA certification, and a demonstrated ability to communicate clearly with patients and staff in a fast-paced clinical setting.

Qualifications

• High School Diploma or GED required.
• Completion of Medical Assistant program.
• Current Medical Assistant certification (AAMA CMA, AMT RMA, NHA CCMA or NCC NCMA).

Responsibilities

• Communicates with patients and clinical staff to coordinate and schedule clinical visits.
• Inputs orders into EMR scheduling system and reviews queues.
• Interviews patients and documents information into EMR.
• Coordinates follow-up appointments.
• Keeps patients informed about results and appointments with clear explanations.

Skills

Clinical skills

Patient communication

Scheduling

Education

High School Diploma or GED

Completed Medical Assistant program

Tools

EMR scheduling system

Job description

Pardee UNC Health Care in Tryon, NC is seeking a Medical Assistant/Customer Service Representative to support quality patient care and clinic operations. This onsite, full-time role focuses on scheduling, patient check-in/out, and coordinating visits with clinicians.

The ideal candidate has a Medical Assistant program completion, a current MA certification, and a demonstrated ability to communicate clearly with patients and staff in a fast-paced clinical setting.