Medical Assistant / Patient Service Coordinator (Oncology)

Socket.dev; Moon Township (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Career ladder

Positive team environment

Job summary

UPMC Hillman Cancer Center in Moon Township, PA is hiring a Medical Assistant / Patient Service Coordinator to support our oncology office on a full-time basis. The role blends patient care with front-office duties, including triage, vital signs, scheduling, and records management to ensure a positive patient experience.

Work hours are Monday through Friday, 8:00 am–4:30 pm, with no evenings, weekends, or holidays.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and knowledge of medical terminology.
• Experience in patient triage and taking vitals preferred.

Responsibilities

• Check schedules and organize patient flow; accompany patients to the exam/procedure room.
• Assist patients with walking, transfers, dressing, collecting specimens; prepare for exams.
• Take vitals and perform screenings per provider guidelines.
• Relay instructions to patients/families.
• Send/receive patient records in accordance with HIPAA and other regulations.
• Prepare patient rooms, set up instruments; maintain infection control; restock supplies.
• Manage inventory and keep records for maintenance and supplies.
• Verify insurance coverage and patient demographics; schedule appointments; manage charts.
• Answer calls and provide patient education as directed.

Skills

Triage experience

Vital signs

Front-office experience

Compassionate communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

Are you passionate about patient care and seeking a rewarding career with growth opportunities? Look no further! UPMC Hillman Cancer Center is currently hiring a full-time Medical Assistant / Patient Service Coordinator to support our medical oncology office in Moon Township, PA. Here are the details:

• Position: Medical Assistant / Patient Service Coordinator

• Work Schedule: Monday through Friday, daylight hours, 8:00 am - 4:30 pm - No evenings, weekends, or holidays are required!

The Medical Assistant / Patient Service Coordinator supports physicians by assisting with patient care and completing clerical, environmental, and organizational tasks to ensure a positive patient experience. Daily responsibilities include taking vital signs, triaging patients, stocking supplies, and cleaning exam rooms. The ideal candidate also brings front‑office experience, such as answering phones, scheduling appointments, and helping manage patient flow. We’re seeking someone who communicates compassionately with patients and families, can multitask in a fast‑paced setting, works well both independently and as part of a team, and brings empathy, professionalism, and a strong commitment to exceptional patient care.

We don't just take care of patients — we take care of our team, too. Check out ourblog,highlighting some of the benefits you'll receive as a UPMC employee!

Responsibilities:

• Check schedules and organize patient flow. Accompany patients to the exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exams, etc. Collect patient information/history; take vitals, perform screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to the scheduled maintenance program and keep appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with the requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required.

• High school diploma or equivalent is required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Experience in patient triage & taking vitals is preferred.

UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!

Applicants will be placed in the appropriate job title & salary based on their experience and education.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran