Medical Assistant / Patient Service Coordinator (Oncology)

UPMC; Monroeville (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Assistant / Patient Service Coordinator to join their oncology team. This full-time role offers an exciting opportunity to assist in patient care and support healthcare professionals in a dynamic environment. Enjoy the satisfaction of making a meaningful impact on patients' lives while working in a collaborative setting. With no evening, weekend, or holiday shifts, this position promotes a healthy work-life balance. Join a supportive culture that values teamwork and professional growth, and take the next step in your career in healthcare.

Benefits

Professional Growth Opportunities

Collaborative Environment

Supportive Culture

Work-Life Balance

Qualifications

• Experience in patient care and clerical tasks is essential.
• Certification as a Medical Assistant is preferred.

Responsibilities

• Assist physicians with patient care and clerical tasks.
• Take vital signs, register patients, and maintain exam rooms.
• Coordinate scheduling and manage patient interactions.

Skills

Patient Care

Clerical Skills

Organizational Skills

Communication Skills

Crisis Response

Education

High School Diploma

Certification as a Medical Assistant

Tools

EKG Equipment

Patient Management Software

Job description

Are you passionate about patient care and thrive in a busy, hands-on healthcare environment?

Join UPMC Hillman Cancer Center as a Full-Time Medical Assistant / Patient Service Coordinator at our oncology office in Monroeville, PA.

Schedule: Monday through Friday, daylight hours (no evenings, weekends, or holidays!).

Responsibilities:

• Assist physicians with patient care, including clerical, environmental, and organizational tasks.
• Take vital signs, register patients, schedule tests, assist with exams and treatments.
• Maintain stocked supplies and clean exam rooms.
• Completes vital signs, specimen testing and EKGs as needed.
• Organizes daily schedule of patients, greets patients and assigns rooms.
• Orders supplies for unit as necessary.
• Maintains competency requirements.
• Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
• Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
• Other Duties as Assigned.
• Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers.
• Anticipates and responds to meet customer needs.
• Respond appropriately to crisis situations as a team member.
• Assists in the registration of patients, including verification and confirmation of health insurance coverage.
• Immediately report any situation that may impact the safety of patients, visitors and staff.
• Provides front desk coverage as assigned.
• Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
• Account for all customers in the clinic.
• Provides coordination and supervision in the lobby/waiting room.
• Serve as liaison between customers and clinic staff.
• Collects 100% of copays daily and correctly balances at the end of each day.
• Coordinates scheduling to include testing.
• Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technicians.

Why Choose Us?

• Impactful Work: Provide cutting-edge cancer treatment and compassionate care.
• Collaborative Environment: Work with experienced oncologists, nurses, and support staff.
• Professional Growth: Enjoy continuous learning and career advancement opportunities with a dedicated Medical Assistant career ladder.
• Supportive Culture: Experience a workplace that values teamwork, respect, and work-life balance.

Make a meaningful difference in patients' lives. Apply today!