Medical Assistant: Patient Care & Virtual Visit Support

Jobtailor; Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor is seeking a Medical Assistant to provide direct and indirect patient care within the Medical Assisting scope. You will document patient information, perform vital signs and medication reviews, and assist with both in-person and virtual visits.

The role includes EMR documentation, front-d desk workflows, and ensuring accurate charting and communication with providers in a fast-paced setting.

Qualifications

• Active Medical Assisting certification from CMA, RMA, CCMA, NCMA, or NRCMA (NRCMA not accepted in South Carolina).
• BLS Basic Life Support required at hire for Roper St. Francis Healthcare locations; preferred at hire and required prior to independent patient care at BSMH.
• High School/GED required.
• In South Carolina, completion of an approved Medical Assistant post-secondary education or qualifying health sciences, military, apprenticeship, or employer-delivered training program is required.
• Completion of externship or clinical lab training preferred.
• 1 year of recent Medical Assisting experience preferred.
• Strong oral and written communication skills.
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.

Responsibilities

• Provide indirect and/or direct patient care within the Medical Assisting scope of practice.
• Obtain and document patient chief complaints, vital signs, health maintenance checks, medication reviews, and other patient details.
• Document patient and family needs and participate in planning and implementing patient care.
• Administer ordered oral, injected, and topical medications within scope and state guidelines.
• Identify significant changes in patient condition and report them to the provider.
• Troubleshoot issues and escalate to provider or appropriate internal resource.
• Show patients to examination rooms and prepare them for physicians.
• Travel to other facilities for providers or adjust hours to meet patient care needs.
• Maintain clean, orderly, safe, and properly equipped work areas and examination rooms.
• Assist patients and providers with virtual health visits, including setup, pre-charting, patient preparation, troubleshooting, and information gathering.
• Accurately document in electronic medical records and manage provider-directed EHR inbox messages.
• Perform front desk workflows including MyChart requests, registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and visits; collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Record medical histories, vital statistics, test results, and laboratory specimens.
• Prepare and administer medications, perform routine laboratory tests, and provide prescription refill information as directed.
• Explain treatment procedures, medications, diets, and physician instructions.
• Clean and sterilize instruments and perform general office duties.

Skills

Medication Administration

Vital Signs Monitoring

Patient Documentation

Electronic Medical Records

Front Desk Workflows

Patient Preparation for Visits

Order Supplies Management

Education

High School/GED

Post-secondary Medical Assistant education

Tools

EHR (Electronic Health Records)

MyChart

Standard Office Equipment

Job description

Jobtailor is seeking a Medical Assistant to provide direct and indirect patient care within the Medical Assisting scope. You will document patient information, perform vital signs and medication reviews, and assist with both in-person and virtual visits.

The role includes EMR documentation, front-d desk workflows, and ensuring accurate charting and communication with providers in a fast-paced setting.