Medical Assistant: Patient Care, Scheduling & Admin

Cedars-Sinai; Pasadena (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Competitive compensation

Job summary

Cedars-Sinai is seeking a Medical Assistant to join the patient care team in an outpatient setting. You will interview patients, verify information, take measurements, and document results to support examination readiness and patient flow.

You will also assist with scheduling, maintain demographics and insurance data, and help uphold infection prevention standards while contributing to QA measures and continuous improvement.

Qualifications

• High school diploma or GED required.
• Medical Assistant certificate from an accredited program required.
• 2 years of outpatient clinical/medical office experience preferred.

Responsibilities

• Greet patients and record vital signs in the medical record.
• Explain policies, procedures, or services to patients as appropriate.
• Prepare exam rooms and monitor inventory according to standard work.
• Assist with appointment scheduling and maintain patient demographics.
• Address patient inquiries and escalate concerns if needed.

Skills

Vital signs

Patient interviewing

Medical records

Infection prevention

QA measures

Education

High School Diploma/GED

Medical Assistant Certificate

Tools

CS-Link

Medical equipment

Job description

Job Description

Join Cedars-Sinai

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!

As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, accurate telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.

This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Primary Duties and Responsibilities

• Greets patients, take appropriate vital signs, review current medications and record in medical record
• Assists with tracking and monitoring department specific data
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
• Manages patient care flow and assist with monitoring CS-Link message pools and standard work
• Sets up exam room/procedure rooms appropriately based on patient visit needs
• Sweeps clinical areas to monitor inventory based on standard work
• Cleans/re-processes equipment and supplies based on standard work and department guidelines
• Addresses patient, physician, and staff concerns and escalate accordingly
• Provides assistance in QA measures for suites, including recording QC testing on designated equipment
• Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
• Monitors their own workflow to identify opportunities for improvement
• Participates in daily huddles and staff meetings
• Adheres to all infection prevention standards, department policies and guidelines

Qualifications

Education:

High School Diploma/GED Required

Vocational/Technical Diploma- Medical Assistant Certificate from an accredited educational program required

Experience:

2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred

License/Certification:

Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers Required (Upon Hire)