Medical Assistant: Patient Care & Clinic Support

Cedars-Sinai; Los Angeles (CA); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Cedars-Sinai in Los Angeles is seeking a Medical Assistant to support patient relations, accurate telephone communication, and preliminary clinical tasks. The role includes preparing patients for examinations and verifying demographics and insurance.

Responsibilities include taking vital signs, setting up exam rooms, and assisting with QA. Requires a High School Diploma or GED, Medical Assistant certificate, and BLS certification upon hire; 2 years outpatient experience preferred.

Qualifications

• High School Diploma or GED required; Medical Assistant certificate from an accredited program required.
• BLS certification from American Heart Association and/or Red Cross required upon hire.
• Two years of outpatient Medical Assistant experience preferred.

Responsabilités

• Greet patients and record vital signs and medications in the medical record.
• Assist with tracking and monitoring department data.
• Explain policies, procedures, or services to patients based on scope of practice.
• Manage patient care flow and assist with CS-Link message pools and standard work.
• Set up exam rooms according to patient visit needs.
• Monitor inventory and sweep for supplies based on standard work.
• Clean and re-process equipment per guidelines.
• Address patient, physician, and staff concerns and elevate accordingly.
• Provide QA support for suites and record QC testing.
• Handle direct patient inquiries or complaints and follow up as needed.
• Participate in daily huddles and staff meetings.
• Adhere to infection prevention standards and department policies.

Connaissances

Telephone communication

Vital signs

Patient relations

Inventory awareness

CS-Link usage

Formation

High School Diploma or GED

Medical Assistant Certificate

Outils

CS-Link

Description du poste

Job Description

Join Cedars-Sinai

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!

As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, accurate telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.

This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Primary Duties and Responsibilities

• Greets patients, take appropriate vital signs, review current medications and record in medical record
• Assists with tracking and monitoring department specific data
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
• Manages patient care flow and assist with monitoring CS-Link message pools and standard work
• Sets up exam room/procedure rooms appropriately based on patient visit needs
• Sweeps clinical areas to monitor inventory based on standard work
• Cleans/re-processes equipment and supplies based on standard work and department guidelines
• Addresses patient, physician, and staff concerns and escalate accordingly
• Provides assistance in QA measures for suites, including recording QC testing on designated equipment
• Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
• Monitors their own workflow to identify opportunities for improvement
• Participates in daily huddles and staff meetings
• Adheres to all infection prevention standards, department policies and guidelines

Qualifications

Education:

High School Diploma/GED Required

Vocational/Technical Diploma- Medical Assistant Certificate from an accredited educational program required

Experience:

2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred

License/Certification:

Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers Required (Upon Hire)