Medical Assistant - Patient Care & Scheduling

Cedars-Sinai; Pasadena (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cedars-Sinai in Pasadena, CA seeks a Medical Assistant to join our outpatient care team. The role emphasizes patient relations, accurate telephone communication, and preparing patients for examinations with essential vitals and basic history collection.

Responsibilities include scheduling, updating demographics and insurance information, and providing support to clinicians while adhering to infection prevention standards and participating in daily huddles.

Qualifications

• High School Diploma or GED required.
• Medical Assistant certificate from accredited program required.
• 2 years experience as Medical Assistant in outpatient setting preferred.

Responsibilities

• Greet patients, take vital signs, and record in medical record.
• Explain policies, procedures, or services to patients using clinical or administrative knowledge.
• Manage patient care flow and monitor CS-Link message pools and standard work.
• Set up exam rooms/procedure rooms based on patient visit needs.
• Sweep/monitor inventory based on standard work and department guidelines.
• Address patient, physician, and staff concerns and escalate as needed.

Skills

Patient relations

Communication

Vital signs

Education

High School Diploma/GED

Medical Assistant Certificate

Job description

Job Description

Join Cedars-Sinai

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!

As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, accurate telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.

This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Primary Duties and Responsibilities

• Greets patients, take appropriate vital signs, review current medications and record in medical record
• Assists with tracking and monitoring department specific data
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
• Manages patient care flow and assist with monitoring CS-Link message pools and standard work
• Sets up exam room/procedure rooms appropriately based on patient visit needs
• Sweeps clinical areas to monitor inventory based on standard work
• Cleans/re-processes equipment and supplies based on standard work and department guidelines
• Addresses patient, physician, and staff concerns and escalate accordingly
• Provides assistance in QA measures for suites, including recording QC testing on designated equipment
• Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
• Monitors their own workflow to identify opportunities for improvement
• Participates in daily huddles and staff meetings
• Adheres to all infection prevention standards, department policies and guidelines

Qualifications

Education:

High School Diploma/GED Required

Vocational/Technical Diploma- Medical Assistant Certificate from an accredited educational program required

Experience:

2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred

License/Certification:

Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers Required (Upon Hire)