Medical Assistant – Patient Care & Admin Support

Direct-Orthopedic-Care; Austin (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Direct-Orthopedic-Care in Austin, TX is seeking a Medical Assistant to support clinical and administrative tasks under the Pain Management Provider. This on-site role focuses on guest care, front desk support, insurance authorizations and ensuring PHI security.

The position reports to the Practice Manager with a focus on providing a welcoming, professional experience to guests and coordinating with the clinical team to prepare for procedures and documentation.

Responsibilities

• I work with a Provider as a clinical team and support them in guest care.
• I work with guests to answer questions, provide reassurance and show empathy at all times.
• I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.
• I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.
• I am able to apply DME and prepare for in-office procedures.
• I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable.
• I assist with documentation in the medical record.
• I complete all chart prep.
• I send/receive medical records.
• I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays.
• I provide support for front desk duties and all DOC office team members.

Job description

Direct-Orthopedic-Care in Austin, TX is seeking a Medical Assistant to support clinical and administrative tasks under the Pain Management Provider. This on-site role focuses on guest care, front desk support, insurance authorizations and ensuring PHI security.

The position reports to the Practice Manager with a focus on providing a welcoming, professional experience to guests and coordinating with the clinical team to prepare for procedures and documentation.