Medical Assistant - Patient Care & Admin Support, Full-Time

Infusion PA; Grand Rapids Charter Township (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Bonus plan 5% annually

Wellness reimbursement $360 annually

Tuition assistance and professional/re

Employee assistance program

Short & long-term disability

Life insurance

Job summary

Vivo Infusion is seeking a dedicated Medical Assistant to join our Grand Rapids, MI location. You will greet patients, assist medical staff, and deliver compassionate care in accordance with guidelines and regulations.

Prior administrative experience and strong initiative are valued, with opportunities for growth within a collaborative healthcare team. The role includes extensive patient interaction, clinical duties, and administrative support, with full-time hours and a schedule that includes

Qualifications

• High school diploma or equivalent required.
• Medical Assistant Certification preferred; CPR/BLS required before start.
• Minimum 1 year clinical experience and 1 year patient-facing/customer service experience.
• Phlebotomy and lab processing skills preferred.

Responsibilities

• Perform patient care activities and support quality patient care.
• Room clinic patients and update their charts with required information.
• Communicate patient data to providers and nurses to ensure continuity of care.
• Provide administrative support: greet patients, scheduling, calls, and payments.
• Oversee exam room turnover and assist providers in the exam room.
• Collect, prepare, and submit ordered lab specimens as directed.
• Assist with prior authorizations and document as needed.
• Triaged calls/messages and document appropriately.
• Order/manage supplies and disinfect exam rooms.
• Maintain confidentiality and HIPAA compliance; protect records.

Skills

Self-motivated

Excellent communication

Computer skills

Read and interpret documents

Education

High school diploma or equivalent

Medical Assistant Certification

CPR/BLS certification

Phlebotomy and lab processing (preferred)

Job description

Vivo Infusion is seeking a dedicated Medical Assistant to join our Grand Rapids, MI location. You will greet patients, assist medical staff, and deliver compassionate care in accordance with guidelines and regulations.

Prior administrative experience and strong initiative are valued, with opportunities for growth within a collaborative healthcare team. The role includes extensive patient interaction, clinical duties, and administrative support, with full-time hours and a schedule that includes