Medical Assistant - Orthopedics (Part-Time, Day Shift)

Henry Ford Health; Rochester (MI); On-site; USD 25,000 - 30,000; Part time

Job summary

Henry Ford Health in Rochester, MI is seeking a part-time Medical Assistant for the Orthopedic Clinic. You will serve as the vital link between patients and the clinical team, blending administrative and clinical duties to ensure a welcoming and efficient patient journey.

The role requires completion of an accredited Medical Assistant program with externship or equivalent experience, including EPIC EMR familiarity and strong communication skills. Orientation and ongoing training are provided.

Qualifications

• High school diploma or G.E.D. equivalent.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
• Ability to problem-solve preferred.
• Possess effective interpersonal and communication skills preferred.
• EPIC (Electronic Medical Record) experience preferred.

Responsibilities

• Welcome patients with warmth and professionalism, guiding them through their visit and preparing them for examinations, procedures, and treatments with attention to detail and compassion.
• Gather and document vital signs and comprehensive patient histories using critical thinking, ensuring accurate information that drives quality clinical decisions.
• Collaborate with providers to prepare for and assist with examinations and procedures, following established protocols while maintaining the highest standards of patient care.
• Safely administer medications and immunizations as prescribed, meticulously documenting all actions and maintaining detailed records that support continuity of care.
• Maintain thorough, accurate documentation in our electronic health record system, ensuring all patient interactions and clinical activities are properly recorded.
• Stay alert and respond promptly to patient emergencies, demonstrating quick thinking and composure in critical moments.
• Actively engage with patient communications—managing phone calls, messages, and patient portal inquiries—responding within established timeframes to ensure patients feel supported throughout their care.
• Efficiently process medication refills, radiology orders, and lab requests in the EHR, facilitating smooth workflows for provider review and approval.
• Provide clear, compassionate discharge instructions to patients and caregivers, empowering them with the information needed for successful recovery and follow-up care.

Education

Medical Assistant program with externship (160 hour minimum)

Tools

EPIC EMR

Job description

Henry Ford Health in Rochester, MI is seeking a part-time Medical Assistant for the Orthopedic Clinic. You will serve as the vital link between patients and the clinical team, blending administrative and clinical duties to ensure a welcoming and efficient patient journey.

The role requires completion of an accredited Medical Assistant program with externship or equivalent experience, including EPIC EMR familiarity and strong communication skills. Orientation and ongoing training are provided.