Medical Assistant- Occupational Health office/Full Time/40 hours

Bristol Hospital Multi Specialty Group; Bristol (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

Bristol Health seeks a Medical Assistant to provide clerical and clinical support in a fast-paced medical office. You will manage patient reception, charting, basic examinations, e.g., vital signs, and assist with lab tasks under the direction of Medical Providers.

The role requires a High School Diploma or completion of an accredited Medical Assisting program, CPR/BLS certification, and ability to handle lab specimens and front-desk tasks with compassion and accuracy.

Qualifications

• High School Diploma required.
• Completion of an accredited Medical Assisting program or 1 year direct patient care experience preferred.
• Current CPR certification required.
• BLS certification required as part of Bristol Health mandates.

Responsibilities

• Provides clerical and clinical support to MedWorks Occupational Health, including patient reception, flow, and care.
• Maintains patient electronic records, ensures adequate office and medical supplies, explains policies and procedures, routes patient information, answers phone calls, and provides clinical support as directed by Medical Providers.
• Assists with patient care including suturing, wound care, and debridement.
• Delivers on-site patient care under Medical Provider direction and performs routine clinical tasks such as collecting vitals, EKGs, and basic tests.
• Performs routine lab testing and collects urine and blood samples per established protocols, ensuring proper chain of custody when required.

Skills

Communication

Compassion/Empathy

Patient care

Education

High School Diploma

Medical Assisting program / 1 year experience

Tools

EMR/EHR systems

Lab specimen handling

Job description

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health and the Medical Group your choice.Provides both clerical and clinical support to MedWorks Occupational Health, including patient reception, flow, and care. Maintains patient electronic records, ensures adequate office and medical supplies, explains policies and procedures, routes patient information, answers phone calls, and provides clinical support as directed by Medical Providers. This role does not require interaction with Centralized Scheduling or insurance companies.Assists With Patient CareDelivers on-site patient care under Medical Provider direction, including suturing, wound care, and debridementEnsures timely patient callbacks in accordance with medical protocolsObtains health history and baseline patient dataReviews patient records for completeness prior to visitsMaintains Clinical AreasRestocks exam rooms with instruments and medical suppliesCleans and prepares exam rooms per protocol; sterilizes instruments as necessaryArranges proper disposal of lab and medical wastePerforms quality control checks and maintains records for lab equipment and refrigeratorsClinical Testing & Patient Data CollectionPerforms routine physical assessments: blood pressure, temperature, pulse, visual acuity, EKG, and Pulmonary Function TestsCollects urine and blood samples per established protocolsAdministers audiograms per OSHA standardsConducts breath alcohol testing per DOT and company guidelinesPerforms urine drug screening collections per DOT, non-DOT, and client-specific protocols, including chain of custody proceduresRuns simple lab tests (CBC, glucose, etc.) following policy and procedureUpdates patient records as needed in preparation for provider reviewReporting & Results ManagementMonitors the return of lab and test results; ensures all requested results are complete and available for provider reviewReports physical clearance results, lab results, and testing outcomes to client companies and offices as requestedUses discretion when disseminating patient information to outside sourcesAdministrative SupportPerforms reception duties: answering phones, processing patients, and accurately entering demographic informationOperates office equipment including fax machines, copiers, and other devicesAssists the Office Manager with projects and requestsPlaces office supply orders to maintain adequate inventoryKeeps reception area and workspace clean and organizedEducational / Minimum RequirementsHigh School Diploma requiredCompletion of an accredited Medical Assisting program or 1 year of direct patient care experience in a medical or hospital setting preferredCurrent CPR certification required prior to employmentState/Federal Mandated RequirementsCurrent BLS/CPR certificationBristol Hospital Mandated Educational RequirementsGeneral orientation at time of hireFire/Safety/Infection Control annuallyOther programs as mandatedSpecial RequirementsDOT/Urine Specimen Collector CertificationBreath Alcohol Technician (BAT) CertificationSpirometry Testing CertificationEscreen 123 Trainer and Collector CertificatePhysical RequirementsFrequent bending, stooping, walking, and sitting; on feet most of the dayAssists patients in and out of treatment rooms, chairs, and exam tablesSpends up to 1–4 hours per day at a computer performing data entryMust be able to hear and understand routine conversation in person and over the phoneSufficient visual acuity to read, use computers, and perform essential job functionsMust be able to speak clearly and be understood by the average personSignificant documentation and paperwork review requiring extensive visual acuityWork EnvironmentMedical office setting with direct exposure to patients, body fluids, and possible exposure to bloodborne pathogensHigh volume of telephone and in-person contact with customersCognitive RequirementsAbility to triage patients based on need and time constraintsExcellent communication skillsProvides comprehensive, accurate initial assessments to Medical ProvidersReads and comprehends both routine and technical informationWrites clearly so the average person can understandPerforms simple calculations for medication doses, physical exams, and administered testsMaintains knowledge of CLIA requirementsDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.