Medical Assistant-OBGYN - FT/36 hours

Bristol Hospital Group; Bristol (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Bristol Health is seeking a Medical Assistant to provide both clerical and clinical support across multiple physician practices. You will handle patient reception, maintain electronic records, and assist with policies, scheduling, and care under medical direction.

The role requires High School graduation, basic medical training or 1 year of patient care, and CPR certification. You will work in a fast-paced medical office environment with Lab, triage, and data entry duties.

Qualifications

• High School Graduate required.
• Completion of an accredited course of training in Medical Assisting or 1 year of direct patient care experience in a medical or hospital setting is preferred.
• Current CPR certification required prior to employment.
• Must possess current CPR certification prior to employment.
• Familiarity with medical terminology, anatomy, and physiology.
• Proficiency in electrocardiographic testing; vital signs; familiarity with medical equipment.

Responsibilities

• Provide clerical and clinical support to physician practices including patient reception, flow and care.
• Maintain patient electronic records and ensure adequate office and medical supplies.
• Explain policy and procedure and route patient information.
• Answer phones and assess as necessary.
• Assist in Centralized Appointment Scheduling to maximize patient levels.
• Provide clinical support under Medical Providers.

Skills

Communication skills

Vital signs

ECG proficiency

Triage capability

Education

High School Diploma

Medical Assisting certificate or equivalent training

Job description

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health and the Medical Group your choice.

Responsibilities

• Perform a wide variety of cross‑coverage duties to provide clerical and/or clinical support to physician practices including patient reception, flow and care.
• Maintain patient electronic records and ensure adequate office and medical supplies for assigned areas.
• Explain policy and procedure and route patient information.
• Answer phone calls and assess as necessary.
• Work closely with Centralized Appointment Scheduling to assure patient levels are maximized.
• Provide clinical support as assigned under the direction of the Medical providers.

Assist With Patient Care and Maintain Clinical Areas

• Deliver on‑site care for patients under Medical Provider direction.
• Assist in the delivery of patient care such as suturing, wound care, debridement, etc.
• Assure callbacks to patients under medical direction are in accordance with protocol.
• Restock exam rooms with instruments and medical supplies as necessary.
• Cleans and prepares exam rooms per protocol; sterilize instruments as necessary.
• Monitors and arranges for proper disposal of lab and medical waste/supplies.
• Perform quality controls and maintain records for lab equipment/refrigerators.
• Float to other areas as required by business needs.

Collect Patient Data and Materials When Working in Clinical Capacity

• Obtain health history and baseline patient data from patients.
• Perform routine physical assessment functions such as blood pressure, temperature, pulse, visual test, EKG, Pulmonary Function Test.
• Collect urine and blood samples in accordance with established protocols.
• Disseminate patient information to outside sources with discretion.
• Perform simple lab tests (CBC, glucose, HKL, etc.) per policy and procedure.
• Review patient record for completeness prior to visit.
• Enter data into patient records as necessary in preparation for provider review.
• Monitor the return of lab/test results and assure all requested results are complete and available for provider review.

Ensure Specialist Authorization and Certifications Are Completed For All Visits

• Obtain all authorizations for the specialist within 24 hours of the visit.
• Accurately document all authorization data in system.
• Identify “carved out” insurance benefits on a case‑by‑case basis and document accordingly.
• Provide patient information to insurance companies to secure medical necessity for treatment plan documented by the provider.
• Schedule diagnostic tests and procedures/surgeries required by specific practices/specialties as designated by manager.

Performs Administrative Support Duties

• Answer phones, process patients, and accurately review/enter demographic/insurance information into system.
• Operate various office equipment including fax machine, copier, credit‑card scanner, and other equipment.
• Assist Office Manager with projects and requests.
• Comply with company/financial policy and procedure.
• Maintain reception area and workspace in a neat, clean order.

Processes Patient Payments Daily

• Collect co‑pays, self‑pay and past‑due balances at time of service with a 98% collection rate.
• Post and close the batch for the day.
• Submit completed or balanced journal and cash, checks and credit cards to Office Manager at the completion of the workday.

Qualifications & Minimum Requirements

• High School Graduate required.
• Completion of an accredited course of training in Medical Assisting or 1 year of direct patient care experience in a medical or hospital setting is preferred.
• Current CPR certification required prior to employment.
• Must possess current CPR certification prior to employment.
• General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
• Demonstrated proficiency in electrocardiographic testing; must take vital signs, be knowledgeable in medical terminology, anatomy, and physiology; familiarity with medical equipment common to a medical practice.

Physical Requirements

• Bending, stooping, walking, sitting on a daily basis. On feet most of the day.
• Assist patients in and out of treatment rooms, in and out of chairs, on and off exam tables.
• Ability to spend 1-4 hours/day at computer terminal performing data entry and analysis.
• Must be able to hear with sufficient acuity to understand routine conversation in person or over telephone.
• Must possess sufficient visual acuity to read, use computers and conduct essential job functions in an acceptable manner.
• Must be able to speak so as to be understood by the average person.
• Significant documentation and paperwork review requiring extensive visual acuity.

Work Environment

• Medical office setting with direct exposure to patients, body fluids, possible exposure to blood‑borne pathogens.
• High volume of telephone and personal contact with customers.
• (If performing Radiologic Technologist key job elements will have radiation exposure.)

Cognitive Requirements

• Must be able to triage patients according to need and time requirements.
• Must possess excellent communication skills.
• Must provide comprehensive, accurate initial assessment to Medical Providers.
• Must be able to read both routine and technical information with comprehension.
• Must write so the average person can comprehend.
• Must be able to perform simple calculations for medication doses, physical exams and tests administered.
• Maintains knowledge of CLIA requirements.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.