Medical Assistant, Internal Medicine

Mass General Brigham; Wellesley (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital in Wellesley, MA is seeking a full-time Medical Assistant to support the Internal Medicine/Adult Primary Care practice on-site. The role emphasizes clinical support, patient flow, and collaboration with physicians and nursing staff.

You will take vital signs, document patient information, schedule appointments, and assist with exams and insurance forms. The position is Monday–Friday, 9:00am–5:30pm, with on-site duties and a focus on high-quality

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree in Medical Assisting preferred
• Licenses: BLS Certification and CMA preferred
• Experience: Direct MA experience or medical field work 1–2 years required

Responsibilities

• Assist with taking vital signs, interviews, and documenting patient information.
• Support examination and treatment of patients under physician or NP direction.
• Explain treatment procedures, medications, and instructions to patients; prepare educational materials.
• Perform general office duties and act as liaison with other departments while advocating for patients.
• Collect and prepare specimens for testing; perform phlebotomy if competent.
• Maintain inventory of immunizations and check expiration dates.
• Administer immunizations as applicable with certification or supervision.
• Support quality initiatives and patient safety practices.

Skills

Vital signs

Patient communication

On-site work

Education

High School Diploma or Equivalent

Associate's Degree in Medical Assisting (preferred)

Job description

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Located at 195 Worcester Street Wellesley, MA, our Internal Medicine/Adult Primary Care practice delivers a full range of preventive and health maintenance care. We not only treat a range of acute and chronic health problems, but we also coordinate our patients’ care when they need treatment by specialists. We are seeking a full‑time, 40‑hour Medical Assistant to support the practice on‑site Monday through Friday 9:00am‑5:30pm. Our Medical Assistants play an integral part in the operations of our community‑based physician practices. Dedicated to clinical support, the Medical Assistant ensures a smooth patient flow within the practice and assists in the examination and treatment of patients under the direction of physician or advanced practitioner.

Summary

The role supports healthcare teams by assisting with both clinical and non‑clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• Assists junior Medical Assistants with day‑to‑day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient’s medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS Certification] - Various Issuers preferred
• Certified Medical Assistant [National Certification] - Various Issuers preferred

Experience

Direct MA experience or medical field work 1‑2 years required

Additional Job Details (if applicable)

Remote Type Onsite Work Location 195 Worcester Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range

Pay Range $22.75 ‑ $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.