Medical Assistant Intern, ENT/ Audiology, Full-Time Days

Beacon Health System; South Bend (IN); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

403(b) Matching Retirement Fund

Competitive Paid Time Off (PTO)

Shift Differentials

Employee Assistance Program (EAP)

Tuition and Certification Reimbursment

Clinical Ladder Program

Local and National Discounts

Beacon Academy Educational Courses

Gym Membership Discount

Job summary

Beacon Health System's Beacon Medical Group in South Bend, IN is seeking a Medical Assistant Intern for an eight-month paid program within the ENT/Audiology Practice. You will report to the Practice Manager and work under supervision to perform clerical and basic clinical duties.

The role emphasizes patient care support, front-office duties, vital signs, specimen collection, and EMR data entry, with training and competency development throughout internship.

Qualifications

• High school diploma or equivalent required.
• Must be a minimum of 17 years of age.
• Spanish language ability preferred.

Responsibilities

• Provide front-office support by greeting patients and visitors, managing check-in processes, and delivering exceptional customer service.
• Answer and route telephone calls, relay messages, and assist patients with inquiries and appointment-related needs.
• Collect, verify, and enter patient demographic, insurance, and financial information into the electronic medical record (EMR) system.
• Maintain accurate patient records, charts, files, and documentation in compliance with organizational standards.
• Escort patients to exam rooms and prepare them for examinations and procedures.
• Obtain and document vital signs, body measurements, medical histories, and other clinical information as directed and competency validated.
• Perform basic clinical support duties, including specimen collection, routine laboratory testing, EKGs, medication refill coordination, and assistance with minor procedures under clinical supervision.
• Enter and manage patient information, diagnostic results, health maintenance data, and medical histories within the EMR.
• Provide patient education materials and reinforce provider instructions regarding diagnoses, treatments, and care plans.
• Clean and disinfect exam rooms and equipment, maintain supply inventories, and support efficient clinic operations.
• Collaborate with physicians, nurses, and clinical staff to ensure quality patient care and a positive patient experience.
• Participate in internship training, competency development, continuing education, departmental meetings, and special projects.
• Maintain compliance with organizational policies, regulatory requirements, patient confidentiality standards, and workplace safety practices.

Skills

Interpersonal skills

Communication skills

Spanish (preferred)

Education

High school diploma or equivalent

Job description

Beacon Health System is hiring a full-time day shift Medical Assistant Intern for our ENT/ Audiology Practice at Beacon Medical Group in South Bend, IN.

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna
• Life Insurance
• 403(b) Matching Retirement Fund
• Competitive Paid Time Off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition and Certification Reimbursement
• Clinical Ladder Program
• Local and National Discounts
• Beacon Academy Educational Courses
• Gym Membership Discount

About Beacon Medical Group

As a division of Beacon Health System, Beacon Medical Group is the largest, most comprehensive medical group in the region. Currently employing more than 250 physicians, 80 advanced practice clinicians, and representing over 35 different specialties, BMG is deeply rooted in the community it serves. Providing comprehensive treatment with a personal touch, we’re dedicated to improving health and inspiring hope throughout the region.

What You’ll Do

As a Medical Assistant Intern, you will report to the Practice Manager and works under the direction of the Clinical Supervisor and/or Office Supervisor and/or Clinic Coordinator. The Medical Assistant Intern I is an 8 month paid program with a combination of classroom and patient care duties. Under general supervision and according to established policies and procedures, performs various clerical and basic clinical patient care duties.

Medical Assistant Intern Job Responsibilities

• Provide front-office support by greeting patients and visitors, managing check-in processes, and delivering exceptional customer service.
• Answer and route telephone calls, relay messages, and assist patients with inquiries and appointment-related needs.
• Collect, verify, and enter patient demographic, insurance, and financial information into the electronic medical record (EMR) system.
• Maintain accurate patient records, charts, files, and documentation in compliance with organizational standards.
• Escort patients to exam rooms and prepare them for examinations and procedures.
• Obtain and document vital signs, body measurements, medical histories, and other clinical information as directed and competency validated.
• Perform basic clinical support duties, including specimen collection, routine laboratory testing, EKGs, medication refill coordination, and assistance with minor procedures under clinical supervision.
• Enter and manage patient information, diagnostic results, health maintenance data, and medical histories within the EMR.
• Provide patient education materials and reinforce provider instructions regarding diagnoses, treatments, and care plans.
• Clean and disinfect exam rooms and equipment, maintain supply inventories, and support efficient clinic operations.
• Collaborate with physicians, nurses, and clinical staff to ensure quality patient care and a positive patient experience.
• Participate in internship training, competency development, continuing education, departmental meetings, and special projects.
• Maintain compliance with organizational policies, regulatory requirements, patient confidentiality standards, and workplace safety practices.

Required Qualifications

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is required.
• Must be a minimum of 17 years of age.
• The ability to speak and write Spanish is preferred.

What You Bring

As a Medical Assist Intern, this position requires demonstrated knowledge and competency in performing patient care procedures, observations, treatments, and techniques utilized by the facility. The individual must possess strong interpersonal and communication skills to consistently greet and assist visitors, patients, clients, and staff in a professional and welcoming manner. Effective verbal and written communication skills are essential for interacting clearly with a variety of internal and external stakeholders. The role also requires knowledge of billing processes, office procedures, and computer applications to support efficient operations. Strong analytical skills are necessary to assess patient concerns, interpret data, and resolve issues effectively. In addition, the individual is expected to promote collaboration and innovation within clinical services, supporting an interdisciplinary approach to enhancing healthcare delivery and improving the quality of patient care.

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.