Clinical Assistant - ENT

South Bend Clinic; South Bend (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

Immediate 401(k) match

Paid volunteer time off

Parental leave up to 12 weeks

Life and disability insurance

Adoption/surrogacy benefit

mental health benefit

Job summary

The South Bend Clinic is seeking a Clinical Assistant for the ENT department on University Commons Campus in South Bend, IN. This full-time position supports patient flow, performs clinical tasks, and upholds patient care standards within a collaborative physician-led team.

Ideal candidates are Certified Medical Assistants or have related experience, with strong EMR skills and the ability to multi-task in a busy environment.

Qualifications

• Certified Medical Assistant or non-certified with related expanded experience.
• Proficient computer skills including EMR; highly organized and able to multi-task.
• Able to work with diverse patient base of all ages.
• Assist with clinical procedures; basic back office skills including injections, bandaging, and BP.

Responsibilities

• Provides triage and manages office flow to meet patients' medical and service needs.
• Performs the technical components of department clinical procedures.
• Documents all patient care thoroughly and per legal guidelines.
• Receives patients professionally and rooms them per department protocol.
• Maintains logs for equipment such as refrigerator temp, autoclave, eyewash, and crash cart.
• Verifies patient insurance for pre-certification and referrals in Epic.

Skills

Team player

Customer service

EMR proficiency

Multi-tasking

Diversity patient base

Clinical procedures

Education

Certified Medical Assistant

Tools

Epic EMR

Job description

## Clinical Assistant - ENTApplylocations: South Bend, Indianatime type: Full timeposted on: Posted Todayjob requisition id: JR118278**Department**: ENT**Location**: University Commons Campus | 6301 University Commons, South Bend, IN 46635 **Hours**: Full Time: Monday-Thursday: 8:00 am-5:00 pm, Friday: 8:00 am-12:00 pmAt **The South Bend Clinic**, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. **Benefits:** • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. • Access to a mental health benefit at no cost. • Employer provided life and disability insurance. • $5,250 Tuition Reimbursement per year. • Immediate 401(k) match. • 40 hours paid volunteer time off. • A culture committed to community engagement and social impact. • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. **Responsibilities:*** Provides ongoing triage and management of office flow to meet patient’s medical and service needs in order to maintain optimal patient flow.* Performs the technical component of the department’s clinical procedures competently.* Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.* Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.* Receives patients professionally in waiting area and rooms them per department protocol.* Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.* Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.* Applies knowledge of general insurance guidelines and requirements to help direct patient care.* Appropriately responds to emergency situations.* Cross trains in other positions where appropriate as determined by manager.* Exhibits computer systems knowledge and proficiency as necessary to perform job functions.* Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.* Performs other duties as assigned when appropriate.* Adheres to HIPAA guidelines set forth in Clinic policies and procedures.**Qualifications:**Education/Certification/License: * Certified Medical Assistant or non-certified with related expanded experience.Knowledge, Skills, and Abilities:* Team player, professional, and customer service oriented.* Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.* Able to work with diverse patient base of all ages.* Assist with clinical procedures specific to department.* Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.* In addition, must be able to anticipate the needs of the physician and require minimal supervision.* Prior experience is a plus.