Medical Assistant III

CATALYST PHYSICIAN GROUP - NTX PLLC; Arlington (TX); On-site; USD 52,000 - 77,000; Full time

Job summary

CATALYST PHYSICIAN GROUP - NTX PLLC is seeking a highly skilled Medical Assistant III to support physicians and clinical teams, delivering advanced patient care and improving operational efficiency. You will document vitals in the EMR, manage clinical inboxes, and mentor newer staff while maintaining a focus on patient experience.

The role encompasses cross-department collaboration, quality control activities, and leadership duties to ensure high standards of care and team performance.

Qualifications

• High school diploma or equivalent; CMA/RMA/CCMA certification required.
• 3+ years of Medical Assistant experience in a healthcare setting.
• Current BLS certification requested or within 60 days of hire.

Responsibilities

• Accurately obtain, record, and document patient vitals and clinical information in the EMR.
• Perform duties of Medical Assistant II including injections, immunizations, and other procedures.
• Manage clinical inboxes for self, provider, and Pod; respond to patient inquiries and manage refills.
• Lead or coordinate small team tasks and huddles; mentor new hires and provide training.
• Conduct site safety audits, vaccine inventory, and OSHA compliance checks.

Skills

EMR workflow

Clinical leadership

Patient communication

Quality control

Infection control

Education

High school diploma or equivalent

Certified Medical Assistant (CMA/RMA/CCMA)

Tools

EMR system

Audit tools

Job description

The Medical Assistant III is a highly skilled clinical team member responsible for providing advanced support to physicians and clinical teams, ensuring a high standard of patient care and operational efficiency. This role combines clinical proficiency, leadership, and mentorship duties while ensuring excellent patient experience.ROLE AND RESPONSIBILITIES:Accurately obtain, record, and document patient vitals and clinical information in the Electronic Medical Record (EMR),utilizing established protocolsPerform all duties of highly experienced Medical Assistant II at a high level of independence, including procedures, medicationadministration, injections, immunizations, and other proceduresClinical inbox management for self, provider, and Pod as needed. To include timely response to patient inquiries, managingrefills, and answering clinical questions within scope of practiceCreates positive patient and team member experiencesPractices service recovery and service excellence, proactively addressing patient concerns and ensuring positive feedbackfrom patients and providersParticipates in assigned clinical related projectsProvide educational materials and health information under physician guidanceObserve and report patient concerns and condition changes to licensed personnelPossesses advanced clinical skills, knowledge and/or specialty certifications (e.g., Pediatrics, Phlebotomy, Value-Based Care, HEDIS, advanced equipment uses)Cross-trained to work in multiple departments, roles, and locations including Front Office and Lab, and able to float as needed to support team coverageCovers Nurse/MA visit schedules and performs ancillary procedures as requiredAccurately and completely documents patient encounters in the EMR, utilizing audit tools and following refill protocolsConducts regular audits using the rooming guideline tool to ensure compliance with documentation standardsServes as Pod/Station Lead for quality control activities, including chart audits, vaccine inventory, and OSHA complianceConducts site safety audits and reports on variances or incidents, ensuring little to no deficienciesMaintains advanced knowledge of OSHA safety regulations and clinical compliance practicesActs as a clinical mentor and preceptor for new hires and provides ongoing training for other Medical Assistants, ensuring proper technique and adherence to established policies and proceduresLeads or coordinates small team tasks or huddles as assignedDemonstrates advanced EMR workflow knowledge and proactively manages clinical inboxes for self and providersReviews patient schedules, performs encounter preparation, and escalates appropriately within scopeAdvanced patient guidance, communication, and coordination are all supported by a proactive workflowSuccessfully completes the 60-day competency and skills checklist as part of onboarding and ongoing professional developmentParticipates in periodic skills assessments and demonstrates proficiency in all required clinical tasksWorks well with a diverse group of professionals in a team environment, proactively supporting pod and team membersCovers Nurse/MA schedule and floats as neededDemonstrates patience and commitment to CPG Values, consistently exceeding patient expectations and uplifting team membersSupport provider in Value Based Care initiativesMINIMUM QUALIFICATIONS AND REQUIREMENTS:High school diploma or equivalentCertified Medical Assistant (CMA, RMA, CCMA, or equivalent) requiredCurrent AHA or American Red Cross BLS certification for healthcare providers with hands on component preferred or within 60 days of hireA minimum of 3 years of experience as a Medical Assistant in a healthcare setting is requiredStrong knowledge of clinical best practices, infection control, and regulatory complianceDocumented proficiency in advanced clinical skills and knowledge (e.g. phlebotomy, prescription medications, vaccines, and quality metrics [HEDIS])