Medical Assistant II-Riley Pediatrics Primary Care

Indiana University Health; Indianapolis (IN); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

bi‑weekly financial incentives

Job summary

Indiana University Health in Indianapolis is seeking a compassionate Medical Assistant to join our busy Primary Care clinic. You will directly care for patients, room them, take vital signs, administer vaccines, and support providers in a fast-paced environment.

We value teamwork and excellent communication; qualifications include completion of a MA program, 1 year experience preferred, and certification such as CMA/RMA/CCMA/NCMA/CMAC.

Qualifications

• Completion of a Medical Assistant program.
• Minimum of 1 year MA experience preferred.
• Externship or direct patient care experience.
• Ability to thrive in a fast-paced clinical environment.
• Strong communication and teamwork skills.
• Non-certified candidates may qualify via IU Health MA Trainee Program.

Responsibilities

• Pre-visit planning and rooming patients.
• Obtaining vital signs and patient information.
• Administering vaccines and performing POCT.
• Supporting providers with patient care needs.
• Maintaining accurate patient documentation.
• Direct patient care activities ~100% of the role.

Skills

Patient care

Teamwork

Communication

Adaptability

Education

Medical Assistant program

High school diploma or equivalent

MA certifications (CMA, RMA, CCMA, NCMA, CMAC)

Tools

EMR systems

Job description

Overview

Join Our Team

We are seeking a compassionate, hardworking Medical Assistant to join our busy Primary Care clinic. This is an excellent opportunity for both experienced Medical Assistants and new graduates looking to grow their clinical skills while caring for a diverse patient population.

Our team supports medically complex patients in a fast‑paced environment alongside resident physicians. We are looking for someone who is a strong team player, enjoys hands‑on patient care, and is committed to delivering exceptional service to every patient.

• Location: 1002 Wishard Blvd., Suite 2001, Indianapolis, IN
• Four 10‑hour shifts per week
• Hours: 7:00 AM - 5:00 PM
• Regular day off will not be Monday or Friday
• Weekend rotation approximately every 5-6 weeks
• Saturday hours: 8:00 AM - 1:30 PM

Your day will primarily focus on direct patient care, including:

• Completing pre‑visit planning
• Rooming patients
• Obtaining vital signs and patient information
• Administering vaccines
• Performing point‑of‑care testing (POCs)
• Supporting providers with patient care needs
• Maintaining accurate patient documentation
• Approximately 100% of this role is dedicated to patient care activities.

Qualifications

• Completion of a Medical Assistant program
• Minimum of 1 year of Medical Assistant experience preferred
• Hands‑on clinical experience through an externship or direct patient care setting
• Ability to thrive in a fast‑paced clinical environment
• Strong communication and teamwork skills
• Non‑certified candidates will be considered only if they completed the IU Health Medical Assistant Trainee Program

What Makes Someone Successful in This Role?

• Have a strong work ethic
• Demonstrate compassion and empathy toward patients
• Work well as part of a collaborative team
• Adapt well in a busy clinic environment
• Take initiative and maintain a positive attitude

About Our Clinic

• Team of 6 Medical Assistants (including this position)
• High‑volume Primary Care practice
• Care for medically complex patients
• Work closely with resident physicians
• Serve a diverse patient population, including many underserved community members
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly financial incentives

If you are passionate about patient care and want to make a meaningful impact in your community, we'd love to hear from you.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD‑10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third‑party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.