Medical Assistant II - Primary Care Fishers

Indiana University Health; Fishers (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Indiana University Health seeks a dedicated Medical Assistant to support patient care in a fast-paced clinic in Fishers, IN. You will room patients, assist clinicians, and handle administrative tasks, including front-office duties and EMR documentation.

The role requires a High school diploma or equivalent, with MA program graduation preferred for newer hires. Prior phlebotomy and coding knowledge are advantageous for efficient patient flow.

Qualifications

• Dependable, reliable team player focused on excellent patient care.
• Positive attitude and strong communication skills.
• Phlebotomy experience preferred.
• Willingness to learn and support teammates.
• Knowledge of ICD-10 and CPT coding preferred.
• Basic math and accurate data entry skills.

Responsibilities

• Approximately 70% rooming patients and 30% administrative responsibilities.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Rooming patients and completing intake.
• Assisting providers with patient care.
• Managing patient messages.
• Scanning and maintaining medical records.
• Preparing exam rooms and supporting clinic workflow.

Skills

Team player

Positive attitude

Phlebotomy experience

Willingness to learn

Education

High school diploma or equivalent

Medical Assistant program (required for hires after 2025-10-05)

Tools

EMR systems

ICD-10 & CPT coding knowledge

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

11100 USA Parkway, Fishers IN 46037

Schedule

Monday - Friday; 8:00 AM - 5:00 PM

What We're Looking For

• Dependable and reliable team players willing to work together to provide excellent patient care
• Positive attitude and strong communication skills
• Phlebotomy experience preferred
• Willingness to learn and support teammates

Typical Responsibilities

• Approximately 70% rooming patients and 30% administrative responsibilities
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required.
• New hires and promotions after October 5th, 2025, will require graduation from a Medical Assistant program. Knowledge of OSHA, CLIA, and ADA required.
• TB validated (to administer or read) or validation obtained within 6 months of hire may be required.
• Knowledge of ICD-10 and CPT coding preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.