Medical Assistant II - Primary Care

IU Health; Fort Wayne (IN); On-site; USD 33,000 - 42,000; Full time

Job summary

IU Health in Fort Wayne is seeking a dedicated Medical Assistant to support direct patient care under supervision. You will ensure accurate execution of procedures, maintain patient flow, and assist with basic lab tasks and patient instruction.

The role also involves registration, scheduling, and front-office duties to keep the clinic running smoothly. The ideal candidate has a high school diploma and MA certification (CMA/RMA/CCMA/NCMA/CMAC), up to 2 years of experience, and BLS.

Qualifications

• High School Diploma or equivalent.
• 0-2 years of relevant experience.
• Graduation from a Medical Assistant program required for new hires/promotions after Oct 12, 2026.
• Current CMA/RMA/CCMA/NCMA/CMAC certification is required.
• AHA BLS for healthcare workers certification is required.
• Knowledge of OSHA/CLIA/ADA is required.
• Familiarity with standard clinical competencies and CPT/ICD-10 coding is preferred.

Responsibilities

• Under supervision, performs direct patient care and clinical direction.
• Ensures completeness of procedures and smooth patient flow.
• Performs registration and scheduling activities.
• Maintains EHR files and basic front office duties.
• May precept MA team members as requested by leadership.

Skills

Customer service

Attention to detail

Medical terminology

Basic math

Data entry

Education

High School Diploma or equivalent (or enrolled in CTE program)

Medical Assistant certification (CMA/RMA/CCMA/NCMA/CMAC)

Tools

EHR systems

Scheduling software

Job description

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Status: Full-Time

Schedule: Monday-Friday

Hours: 7:00 AM - 5:00 PM

Weekends: None

Holidays: None

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, ensures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

Qualifications

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.