Medical Assistant II: Patient Care & Front Office Lead

Bayhealth; Milford (DE); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

PTO and Holidays

401(k) with matching

Health, Dental, Vision

Disability and Life Insurance

On-site Child Care

Educational Reimbursement

Health Care and Dependent Care FSA

Voluntary benefits

Job summary

Bayhealth Medical Center is seeking a Medical Assistant to support back-office and basic front-office tasks in an outpatient setting. You will collect patient histories, vital signs, and assist with minor procedures under physician supervision.

Responsibilities include preparing exam rooms, charting in Epic, greeting patients, and managing registrations and insurance authorizations to ensure smooth day-to-day operations.

Qualifications

• Education: High School Diploma or GED.
• Credential: Basic Life Support.
• Experience: 18 months as Medical Assistant, CNA, or Patient Care Tech; or 1 year if completed MA/CNA program or Bayhealth Internship MA Training Program.

Responsibilities

• Obtains patient history and vital signs; records in Epic and alerts physician if abnormal.
• Sets up exam rooms and sterilizes instruments.
• Assists physician with simple procedures; acts as chaperone for female patients as needed.
• Maintains patient records with confidentiality; respects Joint Commission and CLIA requirements.
• Greet patients and gather signatures for medical/financial forms.
• Register patients and obtain insurance authorizations per procedures.
• Schedule new and follow-up appointments; arrange referrals as needed.
• Maintain efficient patient flow in the outpatient setting.
• Perform other duties within scope of responsibilities.

Skills

Patient interaction

Clinical procedures

Confidentiality

Education

High School Diploma or GED

Basic Life Support

Certificate Program-Medical Assistant

Certified Medical Assistant

Tools

Epic

Job description

Bayhealth Medical Center is seeking a Medical Assistant to support back-office and basic front-office tasks in an outpatient setting. You will collect patient histories, vital signs, and assist with minor procedures under physician supervision.

Responsibilities include preparing exam rooms, charting in Epic, greeting patients, and managing registrations and insurance authorizations to ensure smooth day-to-day operations.