Medical Assistant II - Outpatient BCM OB/GYN clinic

Texas Children's Hospital; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a leading healthcare facility where you will play a vital role in patient care and support. As a Medical Assistant II, you will thrive in a fast-paced environment, ensuring smooth patient flow and providing exceptional customer service. Your responsibilities will include coordinating schedules, assisting with admissions, and responding to patient inquiries. This position offers a unique opportunity to contribute to a community-focused healthcare setting, making a difference in the lives of families. If you are passionate about healthcare and patient support, this role is perfect for you.

Qualifications

• At least 2 years of related experience in a medical setting.
• Certification as a Medical Assistant or equivalent required.

Responsibilities

• Respond to patient inquiries regarding appointment status and issues.
• Assist licensed staff with non-financial inpatient admission procedures.
• Monitor patient flow and adjust staffing as needed.

Skills

Patient Care

Customer Service

Patient Management System

Communication Skills

Education

Certified Clinical Medical Assistant

Certified Medical Assistant

EMT Certification

Registered Medical Assistant

Job description

Position: Medical Assistant II - Outpatient BCM OB/GYN clinic

Talent Area: Medical Assistant

Full/Part Time: Full time

Location: Houston, TX, US

Shift: Monday - Friday

Job ID: 417018

We are seeking a Medical Assistant II for our Outpatient BCM/OBGYN Clinic at The Medical Center. The ideal candidate works well in a fast-paced environment and provides patient care and excellent customer service. Responsibilities include assisting in patient flow and coordinating provider schedules to ensure effective patient care.

Note: All successful candidates will be required to undergo respiratory fit testing in accordance with occupational health and safety standards to maintain a safe and healthy workplace.

Qualifications

• One of the following certifications:
• CCMA - Certified Clinical Medical Assistant from the National Healthcareer Association
• CMA-AAM - Certified Medical Assistant from the American Association of Medical Assistants
• EMT Certifications (EMT, EMT-A, EMT-B, EMT-I, EMT-P) from the Texas Department of State and Health Services
• LIC PAR - License Paramedic from the Texas Department of State and Health Services
• NCMA - National Medical Assistant Certification from the National Center for Competency Testing
• NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals
• RMA - Registered Medical Assistant from recognized certifying bodies
• At least 2 years of related experience

Responsibilities

• Respond to patient inquiries regarding appointment status, wait times, or issues
• Use the patient management system to check-in patients and manage accounts
• Update patient status daily to reflect cancellations, no-shows, or reschedules
• Prioritize patient rooming based on appointment and arrival times
• Assist licensed staff with non-financial inpatient admission procedures
• Help with patient escorts and paperwork
• Collect and document patient and family data, including biophysical and psychosocial information
• Report abnormal or out-of-range data to RN or provider
• Ensure requisitions contain complete clinical, demographic, billing, and payor information
• Monitor patient flow and adjust staffing as needed to minimize wait times

About Texas Children’s

Texas Children’s Pavilion for Women offers comprehensive obstetrics and gynecology services, including fetal diagnostics and surgeries, connected to Texas Children’s Hospital for rapid access to pediatric specialists. The facility houses private OB/GYN practices and recently expanded to a community-based clinic in Pearland.

Join our community of over 14,000 dedicated team members. Visit texaschildrenspeople.org for career opportunities.

Texas Children’s is an equal opportunity employer, considering all applicants without regard to race, gender, age, disability, or other protected statuses.