Medical Assistant II (MA) - PEDS - Multispecialty/Neurology

Power Personnel; Pleasant Hill (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Refer-a-friend bonus

Weekly payroll

24-hour accessibility

Personalized service

Job summary

Power Personnel is seeking a Medical Assistant II for a pediatric neurology setting in Pleasant Hill, CA. You will support both front desk and clinical activities, greet patients, manage check-in, and assist with coordinating care and insurance authorizations.

The ideal candidate has 1–2 years of Medical Assistant experience, a Medical Assistant diploma, and BLS. EPIC experience is a plus. This is a 3-month assignment with potential extension, Monday–Friday, 7:30am–4:00pm.

Qualifications

• High School Diploma or GED is required.
• Medical Assistant Diploma is required.
• BLS certification is required.
• 1-2 years of Medical Assistant experience is required.
• Strong front and back office experience is required.
• Strong communication, organizational and patient service skills are required.

Responsibilities

• Greet and check in patients and families, providing a welcoming and professional experience.
• Answer calls, route inquiries, and communicate messages to clinical staff.
• Schedule and update patient appointments.
• Verify and update demographic and insurance information.
• Assist with insurance authorizations and coordination of patient services.
• Process Epic In Basket messages per protocol.
• Escort patients to exam rooms and record vital signs.
• Prepare exam rooms and assist physicians with examinations.
• Document patient information in the EMR.
• Coordinate with physicians and staff to support patient flow.

Skills

Front desk operations

Back office support

Customer service

Communication skills

Organizational skills

Patient service

EPIC experience

Education

High School Diploma or GED

Medical Assistant Diploma

BLS Certification

Tools

EPIC

Job description

Love working with patients and making a difference in their care? Here's your opportunity to do what you love! Join a dedicated pediatric healthcare team in Pleasant Hill as a Medical Assistant II, supporting patients and families in a Neurology specialty setting. From welcoming patients and coordinating their care to providing hands‑on clinical support, you'll play an important role in creating a positive experience for every family you serve. If you're a compassionate, experienced Medical Assistant who thrives on teamwork, meaningful patient connections, and making every day count, we'd love to meet you.

Competitive pay

$29.00-$34.00 per hour

Shift Days: Monday-Friday

Shift time: 7:30am-4:00pm

Start Date: ASAP!

Duration: 3 Months Initially; potential to extend

Department: Pediatric Multispeciality/Neurology

Location: Pleasant Hill, California

Benefits

• Great working location
• Health insurance
• Refer-a-friend bonus
• Weekly payroll
• 24-hour accessibility
• Personalized service

Required

• High School Diploma or GED
• Medical Assistant Diploma
• BLS
• Minimum1 - 2 years of experience as a Medical Assistant
• Strong front and back office experience
• Strong communication, organizational, and patient service skills

Preferred

• Minimum 1 - 2 years of experience as a Medical Assistant in Neurology or multispecialty clinic
• Minimum 1 - 2 years of experience as a Medical Assistant in pediatric setting
• Strong Authorizations and Verification experience
• EPIC Experience, including In basket messaging
• CA Certified Medical Assistant Required

Abilities/Skills

• Ability to perform standard clinical procedures according to established protocols, including patient rooming and obtaining vital signs, according to established protocols.
• Ability to effectively support both front and back office operations, including patient check-in, scheduling and care coordination.
• Ability to manage patient communications, In basket messages, and authorization-related tasks accurately and efficiently.
• Strong communication and interpersonal skills, with the ability to provide compassionate, professional service to patients, families, physicians and staff.
• Ability to provide patients and families with instructions and information according to established physician protocols and guidelines.
• Ability to maintain a positive, professional attitude while working in a fast paced clinical environment.
• Strong attention to detail and commitment to completing tasks accurately and in a timely manner.
• Ability to multitask, solve problems, adapt to changing priorities, and manage a high volume of patient interactions.
• Ability to work independently and collaboratively, prioritize responsibilities, and meet deadlines.
• Ability to maintain patient confidentiality and accurate documentation in accordance with established healthcare standards.

Responsibilities/Essential Functions

Front Desk Duties

• Greet and check in patients and families, providing a welcoming and professional experience.
• Answer incoming calls, screen and route inquiries, and communicate messages to clinical staff and physicians.
• Schedule, coordinate, and update patient appointments for new and returning patients.
• Verify and update patient demographics, insurance information, and required documentation.
• Assist with insurance authorizations, verification, and coordination of patient services.
• Manage and respond to patient communications and Epic In Basket messages within established protocols.
• Communicate appointment updates, scheduling changes, and other relevant information to patients and families.

Back Office Duties

• Escort patients to examination rooms, obtain and record vital signs, and prepare patients for their visits.
• Prepare examination rooms, equipment, and supplies to support efficient patient care.
• Assist physicians and clinical staff with routine examinations and patient care activities within the Medical Assistant scope of practice.
• Document patient information, clinical observations, and communications accurately in the electronic medical record.
• Communicate patient concerns, symptoms, or changes in condition to appropriate licensed clinical personnel.
• Provide patients and families with instructions and information according to established physician protocols and guidelines.
• Coordinate with physicians, clinical staff, and administrative teams to support patient flow and continuity of care.
• Maintain a clean, organized, and patient-ready clinical environment.
• Perform other duties as assigned.

About Us

Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, we can help!