Medical Assistant II- Hematology Oncology Infusion

Indiana University Health; Bedford (IN); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program

Job summary

Indiana University Health in Bedford, IN is seeking a Medical Assistant to support oncology providers. You will triage patient calls, prepare charts for oncologists and nurse practitioners, and manage front office communications to ensure smooth patient flow.

The role requires MA certification (CMA/RMA/CCMA/NCMA/CMAC), BLS certification, and knowledge of ICD-10/CPT coding. The position involves EMR use and cross‑training for oncology check‑in tasks, with a part‑time schedule and weekend coverage

Qualifications

• AHA BLS certification required.
• Graduation from Medical Assistant program preferred.
• Current CMA/RMA/CCMA/NCMA/CMAC certification required.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.
• TB validation within 6 months of hire preferred.
• Proficiency in standard clinical procedures and front‑office tasks.

Responsibilities

• Triaging incoming patient calls.
• Completing chart preparation for oncologists and nurse practitioners.
• Managing and responding to front office pool messages.
• Rescheduling patient appointments as needed; cross training for oncology check‑in functions.

Skills

Patient triage

Chart preparation

Front office

EMR management

Data entry accuracy

Education

High school diploma or equivalent

Medical Assistant certification (CMA/RMA/CCMA/NCMA/CMAC)

Tools

EMR software

Job description

Overview

• Location: 2900 W 16 th Street Bedford IN 47421
• Schedule: Part-time/24 hours per week: 8:00 am-4:30 pm
• 3 Days/Monday-Friday No Set Days Off

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

What You'll Do:

• Triaging incoming patient phone calls
• Completing chart preparation for the Oncologist and Nurse Practitioners
• Managing and responding to front office pool messages
• Rescheduling patient appointments as neededCross training to assist with oncology patient check-in functions when needed

Why Join Us?

• Opportunity to work in a high-volume, team-oriented Primary Care setting
• Career advancement opportunities through the Medical Assistant career ladder (MA I → MA II → MA III)
• Supportive environment with exposure to a wide variety of patient care experiences

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.