Medical Assistant II - Clinical Lead & Mentor

University of Maryland Medical System; Galena (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

University of Maryland Medical System seeks a Medical Assistant I to support on-site patient care under direct supervision. You will assist providers and nursing staff with clinical tasks, document in the EMR, manage patient flow, handle basic clerical duties, and ensure proper medication storage and transport as needed.

You will greet patients professionally, perform vital signs and screenings, prepare rooms, adhere to infection control and practice policies, and serve as a resource for staff

Qualifications

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• One year supervised work experience or two years within last five years.
• Current BLS certification.
• Medical Assistant certification preferred.

Responsibilities

• Delivers an exceptional patient experience by greeting patients professionally, communicating effectively, addressing concerns, and supporting service recovery when needed.
• Performs and documents clinical duties including patient intake, vital signs, screenings, specimen collection, diagnostic testing, medication administration, vaccinations, and provider support during procedures.
• Maintains exam rooms and equipment, follows infection control protocols, manages supplies, and adheres to hospital and practice policies.
• Supports practice operations through front desk assistance, patient education, regulatory compliance, safety reporting, process improvement, and active team participation.
• Serves as a clinical resource and mentor by supporting staff training, onboarding of new medical assistants and students, and ongoing learning.

Skills

Communication

Teamwork

Clinical skills

Infection control

Education

High school diploma or equivalent

Completion of an accredited Medical Assistant program

Current BLS certification

Medical Assistant certification preferred

Tools

EMR documentation

Job description

University of Maryland Medical System seeks a Medical Assistant I to support on-site patient care under direct supervision. You will assist providers and nursing staff with clinical tasks, document in the EMR, manage patient flow, handle basic clerical duties, and ensure proper medication storage and transport as needed.

You will greet patients professionally, perform vital signs and screenings, prepare rooms, adhere to infection control and practice policies, and serve as a resource for staff