Medical Assistant II - Behavioral Health

IU Health; Indianapolis (IN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Wellness program with incentives

Job summary

IU Health in Indianapolis seeks a Certified Medical Assistant to join a collaborative Neuroscience team in a fast-paced outpatient setting. The MA will obtain vitals, reconcile medications, manage prior authorizations, perform POC testing, and assist with TMS treatments.

Prerequisites include MA program graduation, CMA/RMA/CCMA/NCMA/CMAC certification, and BLS. Strong communication and teamwork are essential; new grads welcome.

Qualifications

• High school diploma or equivalent required.
• Graduation from a Medical Assistant program required.
• Current CMA/RMA/CCMA/NCMA/CMAC certification required.
• BLS for healthcare workers certification required.
• Knowledge of OSHA/CLIA/ADA and ICD-10/CPT coding preferred.

Responsibilities

• Obtain patient vitals and med reconciliation.
• Manage prior authorizations (PA).
• Perform point-of-care (POC) testing and injections.
• Support TMS treatments and clinical operations.
• Maintain EMR and front office tasks; coordinate scheduling.

Skills

Communication skills

Organizational skills

Teamwork

Flexibility

Proactive approach

Education

High school diploma or equivalent

Graduation from Medical Assistant program

MA certification (CMA/RMA/CCMA/NCMA/CMAC)

BLS certification

Job description

Overview

Location: 355 W. 16th St., Suite 2800, Indianapolis, IN 46202
Schedule: Full-Time (1.0 FTE) | Monday-Friday | 8:00 AM-4:30 PM
Weekend/Holiday Requirements: No weekends and no major holidays

Join a collaborative Neuroscience team that values teamwork, flexibility, and patient-centered care. We're looking for a Certified Medical Assistant who is motivated, self-driven, and enjoys working in a fast-paced outpatient specialty setting.

What You'll Do

As a Medical Assistant, you will play an important role in supporting patients and providers throughout their care journey. Responsibilities include:

• Obtaining patient vitals
• Medication reconciliation
• Prior authorization (PA) management
• Point-of-care (POC) testing
• Administering injections
• Supporting Transcranial Magnetic Stimulation (TMS) treatments
• Collaborating with providers and teammates to ensure efficient clinic operations

What We're Looking For

• Certified Medical Assistant required
• New graduates welcome to apply
• Completion of a hands-on externship required
• Previous Medical Assistant experience preferred
• Strong communication and organizational skills
• Ability to remain positive and professional when assisting patients experiencing stress or frustration
• Team-oriented, flexible, motivated, and proactive approach to work

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.