Medical Assistant II

ebnhc; Revere (MA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Paid Holidays and Time Off

Tuition Reimbursement

Flexible Spending & Transportation

Job summary

NeighborHealth is seeking a Pharmacy Technician to support clinical staff with medication ordering and delivery in a fast-paced Retail Pharmacy environment.

You will work Mon, Tue, Fri 12p-8p and Wed/Thu 8a-4p, with some flexibility. Requires HS diploma or GED, CRTB, MA pharmacy license, and strong customer service in English; Spanish preferred.

Qualifications

• High School diploma or GED required.
• Current Pharmacy Technician Certification Board certification.
• Current Massachusetts Board of Registration in Pharmacy license required.
• Excellent communication and teamwork in a fast-paced environment.
• English proficiency with basic reading and math.
• Bilingual Spanish preferred.

Responsibilities

• Assist clinical staff with medication ordering and delivery.
• Provide support to ensure accurate and timely prescription processing.
• Collaborate with team to fulfill prescription orders from start to finish.

Skills

Teamwork

English language

Reading skills

Math skills

Customer service

Bilingual Spanish

Education

High School diploma or GED

Pharmacy Technician Certification Board (CPTB)

Massachusetts Pharmacy Board license

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Time Type:

Full time

Department:

Retail Pharmacy - Gove

All Locations:

10 Gove Street - Taylor Building

Position Summary:

The Pharmacy Technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery.

Schedule:

Mon, Tues, Fri 12p-8p, Wed and Thursday, 8a-4p. Does require some flexibility.

EDUCATION :

High School graduate or GED required

LICENSURE:

Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician. Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy is required.

SKILLS/ABILITIES:

Ability to work on a team in a fast-paced environment. Excellent communication skills in English as well as basic reading and math skills. Computer proficiency with an electronic medical record. Commitment to exceptional customer service. Bilingual Spanish Skills high preferred

Benefits:

• Communicates among several individuals, including patients, co-workers, insurance companies and prescribers.
• Demonstrates compassion and care by proactively identifying and resolving potential problems. Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation.
• Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles.
• As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.
• Displays outstanding customer service skills when interacting with patients, outside providers, referral sources, or others.
• Reconstitutes and compounds suspensions
• Balances quality and efficiency in all tasks, contributing to both patient outcomes and broader team goals
• Demonstrates the ability to communicate effectively and respectfully through verbal and written skills. Documents in accordance with protocol.
• Promotes a sense of "teamwork" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization.
• Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.
• Responsible for continued professional growth and development.
• Reads, understands and complies with all Standards of Conduct, JCAHO policies, etc.
• Adheres to NeighborHealth standards of Employee Conduct and all related policies and procedures by: Demonstrating excellent customer service; Showing respect to other employees; Adhering to standards of cultural competency and non-discrimination; Adhering to standards of privacy; Adhering to attendance and other policies and utilizing appropriate notification and other procedures.
• Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.
• Uphold's procedures and systems to safeguard the confidentiality of all patient and employee information.

Benefits:

• MEDICAL, DENTAL, AND VISION COVERAGE
• LIFE AND DISABILITY INSURANCE
• 401(K) RETIREMENT PLAN
• TUITION REIMBURSEMENT
• FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
• PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
• GENEROUS STAFF DEVELOPMENT BENEFIT
• EXCELLENT MALPRACTICE COVERAGE
• PET INSURANCE
• FREE PARKING
• AND MUCH MORE

Starting at $25.00/hr. up to $38.00/hr., based on experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the appl