Medical Assistant II

LE0050 University HealthCare Alliance; Pleasanton (CA); On-site; USD 59,000 - 75,000; Full time

Job summary

Stanford Health Care in Pleasanton, CA is seeking a Medical Assistant II to join the clinic patient care team. The role performs clinical tasks to support timely access to services and efficient care coordination.

You will independently handle Level I duties plus tasks such as patient portal management, referrals, and prior authorizations, while assisting with telemedicine and EMR super user responsibilities.

Qualifications

• High School Diploma or GED required.
• Medical Assistant Diploma from an approved school or equivalent training.
• 1–3 years of related experience.

Responsibilities

• Perform Level II responsibilities and manage patient portal inbox messages.
• Assist with physician procedures, referrals, disability paperwork, Rx refills and prior authorizations.
• Coordinate clinic huddles, orientation for new employees, and department maintenance.
• Assist with telemedicine and scribing when needed; support EMR Super User duties.

Skills

Verbal and written communication

Microsoft Office

Electronic Medical Records

Scheduling system

Multi-tasking

Education

High School Diploma or GED

Medical Assistant Diploma or equivalent training

Tools

EMR

Scheduling system

Microsoft Office

Job description

Overview

The Medical Assistant II is a member of the clinic patient care team. The position performs clinical tasks and procedures to support the delivery of care, assisting patients to obtain services in a timely manner and ensuring efficient utilization of resources in the coordination of patient care.

What You Will Do

• Perform independently all of Level I responsibilities and additional duties such as patient portal and inbox message management.
• Assist with physician procedures, referral inquiries, disability paperwork management, Rx refill & processing prior authorizations.
• Assist in coordinating clinic huddles, trainer/new employee orientation, and department A3 maintenance.
• Assist providers with telemedicine services and scribing, when needed.
• Apply knowledge independently, prioritize tasks, and serve as Electronic Medical Record System Super User.
• Work under the assigned area to develop expertise in a specialty area/clinic and participate in organizational projects.

Knowledge, Skills and Abilities

• Same as Level I, with additional ability to independently apply knowledge and prioritize tasks.
• Professional verbal and written communication skills.
• Proficient computer skills including keyboarding, Microsoft Office, electronic medical records, applicable scheduling system.
• Organizational and multi‑tasking skills to manage interruptions.
• Ability to work collaboratively and flexibly with others.

Qualifications

Education

High School Diploma or GED. Medical Assistant Diploma from an approved school/institution or equivalent documented training.

Experience

One (1) to three (3) years of related experience.

Licenses and Certifications

Current American Heart Association Certification for Basic Life Support for Healthcare Providers.

Physical Demands and Work Conditions

• Occasional Sitting, Constant Walking, Constant Standing, Constant Bending, Frequent Squatting, Occasional Climbing, Occasional Kneeling, Seldom Crawling.
• Constant Hand Use, Frequent Repetitive Motion Hand Use, Frequent Grasping, Occasional Fine Manipulation.
• Frequent Pushing and Pulling, Occasional Reaching (above shoulder level), Frequent Twisting and Turning (Neck and Waist).
• Constant Vision (Color, Peripheral, Distance, Focus).
• Lifting: Frequent lifting of 0–10 lbs., Occasional lifting of 11–20 lbs., Occasional lifting of 21–30 lbs., Occasional lifting of 31–40 lbs., Seldom lifting of 40+ lbs.
• Carrying: Frequent lifting of 0–10 lbs., Occasional lifting of 11–20 lbs., Occasional lifting of 21–30 lbs., Occasional lifting of 31–40 lbs., Seldom lifting of 40+ lbs.
• Breathing and exposure to biohazards such as blood borne pathogens, hospital waste, hazardous drugs, etc.

Travel Requirements

20% travel.

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all employment policies and practices. Eligible applicants include individuals of all genders, racial and ethnic groups, disabilities, veterans, and those with criminal convictions under individualized assessment.

Compensation

Base Pay Scale: Generally starting at $28.29 – $36.07 per hour.