Medical Assistant II

Berkshire Health Systems; Pittsfield (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health and dental insurance

Life and disability insurance

Retirement plan contribution

Paid time off

Job summary

Berkshire Health Systems is seeking a Medical Assistant II to support practitioners and patients across Berkshire County. The role requires assisting with procedures, keeping the office running smoothly, and floating to different sites as needed.

The position is full-time, with hours 7:30am-5:00pm and a pay range of $18.95–$28.42 per hour. Comprehensive benefits accompany the role, with opportunities to cover multiple office locations.

Qualifications

• One year experience as a Medical Assistant in a physician's office preferred.
• Experience handling multiple phone lines and excellent clerical/organizational skills required.
• Experience in specimen testing preferred.
• High school diploma or equivalent required.
• Successful completion of an accredited Medical Assistant program required.
• Medical terminology required.

Responsibilities

• Assist practitioners in procedures and patient care as required.
• Float to multiple Berkshire County offices to meet staffing needs.
• Maintain smooth office flow with a patient-first approach.
• Travel to other office sites as needed within Berkshire County.
• Read and follow written and verbal directions; adapt to fast-paced environment.

Skills

Medical Assistant

Phone handling

Clerical skills

Medical terminology

Reading/writing directions

Excellent communication

Education

High school diploma

Accredited Medical Assistant program

Medical terminology training

Tools

Windows applications

Surgical scheduling

Job description

Hourly Pay Range: 18.9500 through 28.4200

Full Time , Shift 1 , 40 , 7:30am-5:00pm (40)

Monday - Friday

Posted 09/11/2026

Office is open from 7:30 AM - 5:00 PM. Hours may vary from 7:30am-4:00pm, 8:00am-4:30pm, and 8:30am-5:00pm.

DEFINITION/PRIMARY FUNCTIONS

The Medical Assistant II is a part of the BFS Clinical team. He/she is responsible for assisting the practitioners in the performance of procedures and other patient care required by the clients. The Medical Assistant II functions clinically under the direction of the practitioners and will perform other duties as requested by the Practice Site Supervisor. The Medical Assistant II will work collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. This is a Medical Assistant II position that requires the ability to float to a variety of offices as needed to meet staffing needs.

POSITION QUALIFICATIONS (Minimum qualifications are required unless specifically stated otherwise.)

Experience:

One year experience as a Medical Assistant in a physician's office preferred.

Experience in handling multiple phone lines and excellent clerical/organizational skills are required.

Experience in specimen testing preferred.

Education and Training:

High school diploma or equivalent is required.

Successful completion of an accredited Medical Assistant program is required.

Medical terminology required.

License, Certification & Registration:

CPR certification is required within 12 weeks of hire.

CMARMA - Certified or Registered Medical Assistant required within 90 days.

Other Requirements:

Experience in basic office skills is required, data entry skills preferred.

Working knowledge of Windows based PC applications is required.

Experience in surgical scheduling, procedures, etc. is preferred.

Ability to work independently and take direction.

Demonstrated ability to read and follow written/verbal direction.

Sensitive to diverse cultures and cultural differences.

Knowledge of community services.

Demonstrated ability to adapt to fast-paced, multifaceted position.

Good telephone communication skills.

Must be flexible to cover for vacations and earned time absences.

Flexible hours required.

Self-motivated and ability to be independent and flexible within a team framework.

Excellent oral and written skills.

Will be expected to travel to other office sites within Berkshire County.

Demonstrated ability to handle confidential and sensitive information.

Must be able to speak and write the English language in an understandable manner.

Other Addendum(s) Requirements:

The minimum and maximum of the hourly pay range for this position is shown above. Actual rates of pay may vary based on a range of factors including but not limited to experience and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health and dental insurance, life and disability insurance, a competitive retirement plan contribution and a paid time off program.

• health and dental insurance
• life and disability insurance
• a competitive retirement plan contribution
• a paid time off program