Medical Assistant I- Surgery Outpatient Clinic

IU Health; Indianapolis (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(K) retirement savings withEmployer

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Healthy Results wellness rewards

Job summary

IU Health in Indianapolis is seeking a full-time Medical Assistant for day shift in the Surgery Outpatient setting. Under supervision, you will assist with patient prep, charting, and front-office tasks to ensure smooth visits.

You will perform rooming, minor procedures support, EMR documentation, and confirm schedules and tests. A high school diploma and MA training or certificate, BLS certification required; OSHA knowledge preferred.

Qualifications

• Direct patient care under supervision, ensuring smooth patient flow.
• Documentation and charting for procedures and visits in EMR.
• Assist with in-office procedures and treatments.
• Front desk tasks including scheduling and registration.

Responsibilities

• Room patients and prepare procedure rooms for provider visits.
• Set up and assist with in-office procedures and treatments.
• Break down, clean, and restock procedure rooms after visits.
• Prepare charts and documentation for virtual appointments.
• Review patient records, test results, and provider schedules to ensure visit readiness.
• Monitor and support clinic compliance with standards (Joint Commission).
• Pull, review, and track departmental quality metrics and performance measures.

Skills

Patient care

Chart/documentation

EMR systems

Front desk/registration

BLS certification

Education

High school diploma or equivalent

Medical Assistant program

Tools

EMR software

Clinical lab procedures

Job description

Schedule

Full-Time/Days

Days, M-F, 8:00-4:30

Location

Location- Surgery Outpatient Offices, IU Health University Hospital, 550 N University Blvd, Suite 1295, Indianapolis, IN 46202

Responsibilities

• Room patients and prepare procedure rooms for provider visits.
• Set up and assist with in-office procedures and treatments.
• Break down, clean, and restock procedure rooms following patient visits.
• Prepare charts and documentation for virtual appointments.
• Review patient records, test results, and provider schedules to ensure visit readiness.
• Monitor and support clinic compliance requirements, including Joint Commission standards.
• Pull, review, and track departmental quality metrics and performance measures.

Rewards

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program - Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. New hires and promotions after October 5th, 2025, will require graduation from a Medical Assistant program. Knowledge of OSHA, CLIA, and ADA required. TB validated (to administer or read) or validation obtained within 6 months of hire may be required. Knowledge of ICD-10 and CPT coding preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.