Medical Assistant I-Orthopedics

Nemours; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Nemours in Jacksonville, FL seeks a Medical Assistant to support the Orthopedics team. The MA coordinates patient flow, collects data, and assists with clinical procedures under provider direction. Strong communication and organizational skills are essential to ensure accurate records and smooth visits.

The role involves preparing exam rooms, taking vitals, documenting visits, and supporting vaccine administration and specimen collection in a busy outpatient setting.

Qualifications

• High School Diploma required.
• Medical Assistant certification preferred.
• Basic Life Support (BLS) from American Heart Association within three months of employment and maintained thereafter.

Responsibilities

• Greets patients and families at the clinical setting.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
• Rooms patient and ensures documents are with the patient, including required diagnostic reports.
• Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies.
• Obtain and document height, weight, head circumference and vital signs.
• Document reason for visit and initiate orders per Nemours protocol.
• Assist with patient examination and treatment, perform point of care testing and document results.
• Administer and document vaccines and other medications as policy allows; provide vaccine records to families.
• Collect routine laboratory specimens and operate medical equipment.
• Act as liaison between services and patient regarding care and wait times.

Skills

Healthcare experience

Customer service experience

Vital signs documentation

Education

High School Diploma

Medical Assistant Certification

BLS Certification

Job description

Nemours is seeking a Medical Assistant to join our Orthopedics team in Jacksonville, FL

The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

Essential Functions:

1. Greets patients and families at the clinical setting according to Nemours Standards of Behavior.

2. Verifies patient identity using two patient identifiers (name and date of birth).

3. Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.

4. Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.

5. Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies

6. Performs clinical duties to support the outpatient visit to include, but not limited to the following:

   • Obtain and document height, weight, head circumference and vital signs.

   • Documents reason for visit, chief complaint and initiates orders defined using smart sets as appropriate for scope of service and Nemours' protocol.

• Assist with patient examination/treatment.

  • Perform and document point of care testing, and controls.

  • Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families

  • Perform and collect routine laboratory specimens

  • Operate required medical equipment.

  • Assist in the flow of patient care

1. Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.

2. Make confirmation calls that are not completed by automated systems to ensure all visits are in "confirmed" status prior to visit or per Department protocol

Requirements:

High School Diploma required.
Healthcare and Customer Service experience. Educational experience can be counted for years of experience.
Medical Assistant Certification preferred.
Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continue to maintain as required.