Medical Assistant I

Atlantic Medical Management, LLC; Sneads Ferry (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid time off

Travel reimbursement

Job summary

A healthcare provider in North Carolina is seeking a Medical Assistant I to provide patient care under the supervision of a physician. The role involves performing clinical tasks, front desk duties, and maintaining patient records. Ideal candidates should graduate from an accredited medical assistant program and may have pediatric experience. The position offers full-time hours and various benefits.

Qualifications

• Pediatric MA experience preferred.
• Able to perform various clinical tasks as directed by a physician.

Responsibilities

• Provide patient care under physician supervision.
• Perform front desk duties and scheduling.
• Assist during examinations and prepare patients.
• Maintain accurate patient records in EHR.

Skills

Solid understanding of medical terminology

Proficiency in Microsoft Teams

Ability to communicate with diverse populations

Excellent verbal and written communication skills

High organization and attention to detail

Ability to problem-solve independently

Team player with self-motivation

Reliability and accountability

Education

Graduation from an accredited Certified Medical Assistant program

Tools

NextGen Electronic Health Records (EHR)

Job description

Join to apply for the Medical Assistant I role at Atlantic Medical Management, LLC

SUMMARY

MA provides patient care under the direction of a physician by performing specific services and attending to the patient’s personal needs and comfort.

DESCRIPTION

MA provides patient care under the direction of a physician by performing specific services and attending to the patient’s personal needs and comfort.

Minimum Qualifications

• Graduation from an accredited Certified Medical Assistant program.
• Pediatric MA experience preferred

Knowledge, Skills, and Abilities

• Solid understanding of medical terminology through formal education or hands-on training.
• Proficient in Microsoft Teams, Outlook, and general office software.
• Strong ability to communicate and adapt care to the needs of diverse patient populations (pediatric, adolescent, adult, and geriatric).
• Demonstrates excellent verbal and written communication skills and consistently provides top-tier patient care.
• Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
• Able to problem-solve independently, think critically, and follow through on tasks without constant supervision.
• Quick to learn new processes and adapt to change with a positive, solutions-focused mindset.
• Works well in a team environment while also being self-motivated and proactive in individual responsibilities.
• Shows up consistently and on time—reliability and accountability are essential to team success.

Essential Functions

• Must be able to work independently.
• Answer telephones and greet patients in a professional, courteous, and caring manner.
• Perform front desk check-in/out, collect copayments and payments on patient balances, and schedule patients.
• Update patient medical records and information in the NextGen Electronic Health Records (EHR) system.
• Coordinate (scheduling appointments) and conduct patient care from pre-visit through post-visit.
• Show patients to examination rooms and prepare them for the physician.
• Take medical histories and record vital signs.
• Explain treatment procedures to patients using effective communication skills learned in training.
• Assist the physician during examinations and procedures, hand instruments and materials, or perform tasks such as injections, sutures, and dressing changes.
• Collect and prepare laboratory specimens; perform in-house laboratory tests.
• Dispose of contaminated supplies; sterilize instruments; prepare treatment rooms for examinations.
• Educate patients and families about the care plan and provide web-based resources as appropriate.
• Prepare and administer medications as directed; conduct medication reconciliation.
• Ensure accurate documentation in the patient’s EHR; provide information about after-hours care as needed.
• Participate in workflow and Quality Improvement meetings to refine patient care continuity.
• Remain current on population health data; attend in-house training.
• Telephone prescriptions to a pharmacy and authorize refills as directed.
• Perform other clinical functions as delegated and supervised by the physician.
• Prior authorizations

Physical Demands

Standing, sitting, walking, stooping, stretching, reaching, kneeling, talking, lifting. Controlled setting with direct interactions with patients and staff in person and by phone.

Work Environment

In an office, a climate-controlled setting with direct interactions with patients and staff in person and by phone.

Job Details

Job Type: Full-time

Expected hours: 40 per week

Benefits

• 401(k)
• AD&D insurance
• Dental Insurance
• Health Insurance
• Health savings account
• Life insurance
• Vision insurance
• Paid time off
• Travel reimbursement

Referral information and related job postings are provided for context and do not reflect additional requirements for this role.