Certified Medical Assistant

Proactive MD; Town of Arcadia (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Proactive MD in New York is seeking a Certified Medical Assistant to support clinical and clerical operations within a health and wellness center. You will assist the provider, perform tests, and help manage patient engagement and outreach as directed by the Clinical Operations Manager.

Key responsibilities include taking vital signs, administering routine procedures, and handling front desk tasks, scheduling, and records. This role requires HIPAA knowledge and a current BLS certification.

Qualifications

• High school diploma or equivalent.
• Graduate from an accredited Medical Assisting program or 12 months of direct clinical care experience or current MA certification.
• Certification within 6 months of employment if not already certified.
• Current BLS certification through the American Heart Association.
• Knowledge of HIPAA confidentiality requirements and privacy practices.

Responsibilities

• Interviews patients and measures vital signs and records data in the EMR.
• Performs clinical procedures such as injections, EKG, urine analysis, venous blood draws, and basic tests.
• Dispense medications as directed by the physician.
• Prepare treatment rooms and maintain instruments; ensure cleanliness and sterility.
• Manage front desk activities, scheduling, triage calls, and patient engagement.

Skills

High school diploma

Medical assisting program

MA certification eligible

BLS certification

HIPAA knowledge

EMR systems

Microsoft Office

Communication skills

Time management

Education

High school diploma or equivalent

Graduation from accredited Medical Assisting program

Medical Assistant Certification within 6 months

Active MA certification preferred (RMA, CCMA, CMA, NCMA, NCRMA)

BLS certification

Tools

EMR systems

MS Office

Job description

People are a company’s greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on‑site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees’ health first because amazing care yields amazing results. We are the next generation of workplace health centers.

JOB SUMMARY

The mission of the Certified Medical Assistant (CMA) is to support the health and wellness center’s clinical and clerical operations. As directed by the provider and Clinical Operations Manager, the MA assists the provider and performs appropriate tests and procedures. The CMA is responsible for administrative tasks for the health and wellness center and may assist the Patient Advocate in employee/patient engagement and outreach.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Clinical:

• Interviews patients and measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, BMI calculation, pulse oximeter and records information in the patient’s electronic medical record.
• Performs clinical procedures including, but not limited to: injections, Electrocardiography (EKG), routine U/A, dipstick, capillary blood draw, Cholestech, Glucometer, and other medical tests and treatments under the direction of the provider. Proficient in spirometry venous labs draws, centrifuge
• Dispense medications as directed by the physician.
• Proficient in the use and maintenance of Automated Eternal Defibrillator (AED)
• Prepares treatment rooms and patients for examination
• Cleans and sterilizes instruments as appropriate
• Clerical:
• Performs administrative tasks, completes appropriate forms, and manages the front desk/check in of patients
• Answers phones/phone triage and scheduling appointments
• Responsible for compliance and regulatory reporting
• Maintain clinic and patient records and telephone encounters
• Inventories and orders medical supplies, materials, and medications
• Follow up with center patients who miss appointments
• Schedule external appointments/referrals and make follow‑up phone calls to patients regarding scheduling
• Ensure completion of all services ordered by the physician such that all reports, consult notes, and follow ups are in the chart for the physician to review
• Under the direction of the Patient Advocate, periodically assists with engagement/outreach functions

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
Required:

• High school diploma or equivalent
• Graduation from an accredited Medical Assisting program OR twelve months of direct clinical patient care experience in a healthcare setting OR current Medical Assistant certification
• Candidates who do not possess Medical Assistant Certification must obtain Certification within 6 months of employment
• Active and unrevoked certification such as RMA, CCMA, CMA, NCMA, or NCRMA certification is preferred
• Current BLS certification through American Heart Association valid for at least 90 days after start date
• Knowledge of Internet software, Spreadsheet software, Word Processing software, and Electronic medical records
• Ability to communicate effectively and maintain working relationships with people from diverse backgrounds
• Ability to prioritize needs and plan work accordingly
• Knowledge of HIPAA confidentiality requirements

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.