Medical Assistant I

Akron Children's Hospital; Massillon (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Akron Children's Hospital in Massillon, OH is seeking a Medical Assistant to provide clinical and administrative support under the supervision of a Provider or licensed Nurse. You will prepare patients, take vital signs, and perform phlebotomy as directed.

You will collect and communicate data, document care in EPIC, assist with scheduling and payment processes, and maintain clean, stocked exam rooms while building strong relationships with patients and families.

Qualifications

• High School Diploma or equivalent required.
• Completion of an approved Medical Assistant Program, EMT or Paramedic required.
• BLS certification from the American Heart Association required.
• Medical Assistant certification preferred.
• Phlebotomy experience preferred.
• Experience with EPIC or similar EMR preferred.
• Experience in a healthcare setting preferred.
• Experience in Microsoft Office required.

Responsibilities

• Prepares patients for examination, takes vital signs, and performs phlebotomy as directed.
• Collects data for assessment and discharge planning under supervision.
• Collects, processes, and submits lab specimens per policy.
• Communicates patient findings to Providers/ Nurses using proper docs.
• Documents care accurately in the EPIC system.
• Handles scheduling, visit prep, co-pay collection, and patient tracking.
• Performs department-specific clinical duties and routine office tasks.
• Maintains examination rooms by cleaning and stocking.
• Develops positive relationships with patients and families.
• Follows safety policies to ensure a safe environment.

Skills

Phlebotomy

Medical terminology

Communication

EPIC EMR

Microsoft Office

Education

High School Diploma or equivalent

Medical Assistant Program / EMT / Paramedic Program

Basic Life Support (BLS) certification

Medical Assistant certification preferred

Tools

EPIC

Microsoft Office

Job description

Summary:

The Medical Assistant role provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse.

Responsibilities:

1. Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
2. Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse
3. Collects, processes, and submits laboratory specimens in accordance with policy and procedure
4. Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes
5. Accurate and timely documentation of care within EPIC system
6. Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed
7. Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures
8. Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
9. Cleans, stocks, and prepares examination rooms
10. Develops and maintains positive relationships with patients, families, and colleagues
11. Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members
12. Other duties assigned

Other information:

Technical Expertise

1. Experience in phlebotomy is preferred.
2. Knowledge of and experience in medical terminology is required.
3. Experience working in healthcare environment is preferred.
4. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
5. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

Education and Experience

1. Education: High School Diploma or equivalent is required.
2. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required.
3. Certification:Basic Life Support (BLS) training from the American Heart Association is required.
4. Certification: Medical Assistant certification preferred.
5. Years of relevant experience: no experience required.
6. Years of experience supervising: None.

.

Monday through Friday, rotating Saturdays

On-Site

Variable

Full Time

FTE: 0.900000

Status: Onsite