Medical Assistant I

Mercy Medical Center, Baltimore, MD; Glen Burnie (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

403(b) plan

PTO & holidays

Tuition reimbursement

Mental health resources

Disability benefits

Employee discounts

Mercy Rewards

Job summary

Mercy Medical Center is hiring a Medical Assistant I. The role supports clinicians, assists with procedures, and ensures patient comfort and safety across ages. This position emphasizes teamwork, independence, and proficient use of clinical software.

A $1,500 sign-on bonus is offered for MA and MOS hires in Maryland, with eligibility for approved centers. The facility supports career growth, comprehensive benefits, and a mission-driven culture that values compassionate care and community service.

Qualifications

• High School Diploma or GED required for position.
• English language proficiency required; able to read, write, and speak English.
• Experience: a minimum of one year as Medical Assistant or EMT-Paramedic preferred.
• Must be able to work independently and communicate effectively with staff and patients.

Responsibilities

• Assist MD/NP/PA in procedures and provide patient-centered care.
• Operate, maintain and calibrate equipment as needed.
• Demonstrate knowledge of developmentally appropriate care for adolescents, adults and geriatrics.

Skills

English language proficiency

Independent work

Communication

Teamwork

Education

High School Diploma or GED

Tools

Word

PowerPoint

Excel

Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Summary

Join Our Team at Mercy Medical Center - Now Hiring a Medical Assistant! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires! Expires December 31, 2026. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

Responsibilities

The Medical Assistant I demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served by their department. Additionally, the MAI demonstrates competency in applying these principles when providing individualized care to specific patients. Assists the MD/NP/PA in performing procedures. Operates, maintains and calibrates all equipment.

Requirements

• Education and Work Experience:
  • High School Diploma or GED
  • A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic
• License Requirements: N/A
• Certification Requirements: CPR-preferred
• Age Specific Care Provided For:
  • Adolescents
  • Adults
  • Geriatrics
• Knowledge, Skills and Abilities:
  • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
  • Microsoft Word, Power Point, Excel
  • Microsoft Outlook
  • Meditech (if applicable to position)
  • Epic (if applicable to position)
  • Performance Manager/NetLearning
  • Must be able to read, write, and speak the English language in an understandable manner.
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
  • Must be able to follow written and oral instructions.
  • Other Requirements:
    • May be required to travel to satellite offices

Minimum Salary

USD $17.83/Hr.

Maximum Salary

USD $26.75/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and "catch up" provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.