Medical Assistant - Hicksville

Flexzo Ai; Hicksville (NY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) match

PTO & paid leave

Pet insurance

Discounted care for family

Job summary

Nao Medical is recruiting Medical Assistants in our New York network to support clinical teams across multiple specialties. You will assist with patient care, documentation, and coordination to ensure smooth visits from check-in to checkout.

The role emphasizes hands-on clinical duties, patient communication, and collaboration with licensed providers to maintain high-quality care within a modern EMR workflow.

Responsibilities

• Escort patients to exam rooms, document chief complaints and record vital signs
• Perform point-of-care testing including EKGs and phlebotomy
• Assist Licensed Providers with minor procedures such as wound care, ear lavages, breathing treatments, sutures/staple removal
• Maintain sterilization protocols for equipment and spaces to ensure patient safety
• Assist front-d desk operations as needed: registration, phones, follow-up scheduling
• Maintain complete and accurate patient charts in the EMR, upholding HIPAA compliance
• Keep exam rooms stocked, clean, and prepped for next patient
• Coordinate with clinical and administrative staff to optimize patient flow
• Support mobility and positioning needs with empathy and respect

Job description

Every single day, you have the power to turn a stressful clinic visit into a warm, healing experience. At Nao Medical, our Medical Assistants are the heartbeat of our clinical team. You aren’t just checking boxes; you are partnering with providers, leveraging modern healthcare tech, and directly impacting the health of your local community.

About Nao Medical

Nao Medical is a modern, multi-specialty healthcare network committed to accessible, high-quality, patient-centered care. For 13+ years, we've proudly served over a million New Yorkers by combining clinical excellence with compassionate service to create healthier communities.

Why You’ll Love This Role

• Hands‑on Clinical Variety: Build your skills every day by assisting with diverse procedures, from phlebotomy and EKGs to wound care and splinting.
• Direct Patient Impact: Be the reassuring face and compassionate voice that guides patients through their health journeys from check‑in to checkout.
• Tech‑Enabled Workflows: Spend more time with patients and less time fighting paperwork using our modern, seamless Electronic Medical Records (EMR) system.
• Supportive Team Leadership: Work alongside dedicated Site Supervisors and Licensed Providers who actively champion a collaborative, low‑drama culture.
• Career Growth: Learn new clinical specialties and fast‑track your healthcare career within our rapidly expanding, multi‑specialty network.

Compensation + Benefits

• Pay: Competitive Hourly Rate (Based on experience)
• Full Benefits Package: Comprehensive medical, dental, and vision insurance.
• Life Coverage: Complimentary $50,000 Life and AD&D insurance.
• Family Perks: Free discounted care for you and your family at any Nao Medical Clinic.
• Financial Security: 401(k) retirement plan with competitive company match.
• Time to Recharge: Generous Paid Time Off (PTO) and paid leave programs.
• Pet Insurance: Coverage to help care for your furry family members.

What You’ll Do

Clinical Excellence & Patient Care

• Escort patients to exam rooms, accurately document chief complaints, and collect vital signs.
• Perform point-of-care testing, including EKG testing, phlebotomy, and laboratory specimen collection and prep.
• Assist Licensed Providers with minor clinical procedures like wound care, ear lavages, breathing treatments, and suture/staple removal.
• Maintain strict sterilization protocols for medical equipment and clinical spaces to ensure patient safety.

Patient Experience & Coordination

• Create a welcoming environment by checking in on patients during their visit and clearly communicating updates to reduce wait times.
• Coordinate seamlessly with the clinical and administrative staff to optimize patient flow.
• Assist patients with mobility and positioning needs with ultimate empathy and respect.

Clinic & Operational Support

• Assist with front-desk operations as needed, including patient registration, answering phones, and scheduling follow‑up appointments.
• Maintain complete and accurate patient charts within the EMR system, upholding standard HIPAA compliance.
• Keep exam rooms perfectly stocked, clean, and prepped for the next patient.