Medical Assistant-General Internal Medicine

UPMC; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

UPMC is hiring a Medical Assistant to support physicians and clinical staff in the General Internal Medicine team. You will help provide high-quality, compassionate care to adult patients, including rooming patients, taking vital signs, updating histories, and assisting with procedures.

Responsibilities include handling patient records per HIPAA, coordinating care, preparing exam rooms, collecting specimens, performing phlebotomy and EKGs, and ensuring infection control and smooth clinic

Qualifications

• Organized and dependable
• Patient-focused with compassionate care
• Ability to support clinicians in a fast-paced clinic

Responsibilities

• Send/receive patient records per HIPAA and regulations
• Obtain vitals, update histories, and assist with procedures
• Prepare rooms, maintain infection control, and manage supplies
• Assist with phlebotomy, EKGs, and clinic-related lab tasks
• Ensure accurate charting and documentation in the medical record
• Comply with OSHA, CLIA, PA Dept. of Health, and Health System policies

Job description

Join our General Internal Medicine team as a Medical Assistant! In this role, you’ll support physicians and clinical staff while helping provide high-quality, compassionate care to adult patients with a wide range of healthcare needs. Responsibilities may include rooming patients, obtaining vital signs, updating medical histories, assisting with clinical procedures, coordinating patient care, and supporting efficient daily clinic operations. If you’re organized, dependable, and passionate about creating a positive patient experience, we’d love to have you on our team!

Purpose:

Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction.

Responsibilities:

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.