Medical Assistant, Gastroenterology

UPMC; Pittsburgh (Allegheny County); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

UPMC is seeking a Medical Assistant to join the Gastroenterology team in Pittsburgh. You will provide essential clinical support, help coordinate workflows, and contribute to a positive patient experience in a fast-paced healthcare setting.

This role involves assisting providers, managing patient information, and supporting infection control and regulatory compliance while delivering compassionate care.

Responsabilités

• Send/receive patient medical records in compliance with HIPAA and regulations.
• Obtain lab/x-ray reports, prepare forms, schedule appointments, verify insurance, and manage charts.
• Prepare patient rooms, set up instruments, maintain infection control, restock supplies.
• On patient flow: accompany to exam rooms, assist with transfers, collect vitals, record history.
• Answer calls and provide patient education as directed.
• Perform phlebotomy, EKGs, and level one labs; document in medical records.
• Comply with OSHA, CLIA, PA Dept. of Health; maintain confidentiality.
• Under supervision, administer injectable meds and vaccines when appropriate.

Description du poste

Join our Gastroenterology team as a Medical Assistant! In this key role, you'll provide exceptional clinical support while serving as a resource and mentor to fellow team members. You'll work alongside providers to deliver outstanding patient care, coordinate clinical workflows, and help ensure a positive experience for every patient. If you’re organized, patient-focused, and enjoy working in a fast-paced healthcare environment, we’d love to hear from you!

Purpose

Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction.

Responsibilities

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.