Medical Assistant General Administration

Atrium Health; Elkin (NC); On-site; USD 23,970 - 35,955; Full time

Job summary

Atrium Health is seeking a Medical Assistant to support care teams by handling clinical and administrative tasks essential to patient care. Responsibilities include patient rooming, vitals collection, and documentation of health information with attention to accuracy and confidentiality.

Ideal candidates will have BLS certification and MA certification from AAMA/NHA/NCCT/AMT or equivalent, plus graduation from an accredited MA program.

Qualifications

• Basic Life Support (BLS) for Healthcare Providers certification required.
• Current Medical Assistant certification from CMA, CCMA, NCMA, RMA, NRMA, NRMSA, NRCMA, NAHP or NHCWA required.
• High school diploma or GED and MA program completion required.

Responsibilities

• Prepare and room patients, obtain vitals, document health information.
• Perform basic laboratory procedures with aseptic technique.
• Assist Physician/APP with procedures (pelvic exams, testing, etc.).
• Administer routine medications under orders or standing protocols.
• Coordinate referrals and follow pre-approved care paths; relay information to patients.

Skills

Communication skills

Computer skills

Interpersonal skills

Customer service

Clinical/technical skills

Education

High School Diploma or GED

Associate’s Degree in Medical Assisting

Accredited Medical Assistant program graduation

Tools

EMR/EHR systems

Windows/IT basics

Typing/keyboarding

Job description

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Pay Range

$17.40 - $26.10

Responsibilities

• Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (chief complaint, allergies, medications). Monitors and completes Clinical Integration/Quality Improvement measures with notification to clinician for opportunities within their scope.
• Performs laboratory procedures (strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines.
• Assists the Physician/Advanced Practice Professional (APP) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers routine medications under Physician/APP orders or medical group approved standing orders/protocols, which may include immunizations, antibiotics, vitamins, and topical agents.
• Follows through with procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services. Refers questions to Registered Nurses and Physician/APC per scope of practice guidelines and relays information back to patient as directed.
• Communicates with Physician/APP and other members of the health care team to ensure smooth clinic flow and adjusts as necessary. Effectively communicates accurate and timely information with the patient.
• May perform basic and advanced clinical support tasks or skills based on the specialty and appropriate competencies such as removal of sutures and staples, laboratory procedures (throat/nose culture, drug screen), phlebotomy (butterfly, venous heel stick), EKG, spirometry, Holter monitor application, prescription refills using approved protocols under clinical supervision.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served, including principles of growth and development over the life span and the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age‑specific needs.

Licensure, Registration, and/or Certification Required

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required.
• Current Medical Assistant certification from one of the following is required:
  • CMA from American Association of Medical Assistants (AAMA)
  • CCMA from National Health Career Association (NHA)
  • NCMA from National Center for Competency Testing (NCCT)
  • RMA from American Medical Technologists (AMT)
  • RMA from American Allied Health
  • NCMSMA from National Healthcare Workers Association (NHCWA)
  • NRCMA from National Association for Health Professionals (NAHP)
  • NRMA from National Registry of Medical Assistants (NRMA)

Education Required

• High School Diploma or GED; Associate’s Degree in Medical Assisting preferred.
• Graduation from an accredited Medical Assistant program.

Experience Required

• 1 year experience preferred.

Knowledge, Skills & Abilities Required

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds or when the patient is unable to assist, patient handling equipment is expected to be used with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case‑by‑case basis.
• Must have functional speech, vision, hearing, and touch with the ability to use fine‑hand manipulation skills.
• Will be exposed to mechanical, electrical, chemical, blood and body fluids. Protective clothing and equipment as needed will be worn.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.