Medical Assistant Ambulatory Operations

Atrium Health Wake Forest Baptist; Greensboro (NC); On-site; USD 30,100 - 45,185; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan

Job summary

Atrium Health Wake Forest Baptist is seeking a Medical Assistant for the 09127 WFBMG University Group Practice in Greensboro. This full-time role supports ambulatory operations with 40 hours per week, Monday to Friday, 8:00am to 5:00pm.

Responsibilities include patient prep, routine and some advanced clinical tasks, and collaboration with physicians and nurses. Requires MA certification and BLS, with a high school diploma and preferred associate degree. Training provided as needed.

Qualifications

• High school diploma or GED; associate degree in Medical Assisting preferred.
• Graduation from an accredited Medical Assistant program required.
• Current Medical Assistant certification (CMA/CCMA/NCMA/RMA or equivalent) required; BLS certification required.

Responsibilities

• Prepares and rooms the patient for exam; records vital signs and health information.
• Performs laboratory procedures using aseptic technique and standard precautions.
• Assists physicians with procedures such as pelvic exams, allergy tests, EMG, cautery, colposcopy.
• Administers routine medications under physician orders or standing protocols.

Skills

Communication

Customer service

EMR systems

Windows operating system

Education

High school diploma or GED

Associate degree in Medical Assisting preferred

Graduation from an accredited Medical Assistant program

Tools

EMR systems

Windows

Job description

Department

09127 WFBMG University Group Practice - WFBMG Ambulatory Operations

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Monday to Friday, 8:00am - 5:00pm

Pay Range

$21.85 - $32.80

Major Responsibilities

• Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications). Monitors and completes Clinical Integration/ Quality Improvement measures with notification to clinician for opportunities within their scope.
• Performs laboratory procedures (i.e., strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines.
• Assists the Physician/ Advanced Practice Professional (APP) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers routine medications, under Physician/ APP orders or medical group approved standing orders/protocols, which may include but are not limited to immunizations, antibiotics, vitamins, and topical agents.
• Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services. Refers questions to Registered Nurses and Physician/APC per scope of practice guidelines and relays information back to patient as directed.
• Communicates with Physician/APP and other members of the health care team to ensure smooth clinic flow and adjusts as necessary. Effectively communicates accurate and timely information with the patient.
• May perform basic and advanced clinical support tasks or skills based on the specialty and appropriate competencies such as removal of sutures and staples, laboratory procedures (throat/nose culture, drug screen), phlebotomy - butterfly, venous heel stick, EKG, spirometry, Holter monitor application, prescription refills using approved protocols, etc., under clinical supervision.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Demonstrate knowledge of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to their age‑specific needs, and to provide the care needed as described in the department's policies and procedures. Age‑specific information is developed further in the departmental job standards.

Licensure, Registration, And/or Certification Required

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required.
• Current Medical Assistant certification from one of the following: CMA from American Association of Medical Assistants (AAMA); CCMA from National Health Career Association (NHA); NCMA from National Center for Competency Testing (NCCT); RMA from American Medical Technologists (AMT); RMA from American Allied Health; NCMSMA from National Healthcare Worker’s Association (NHCWA); NRCMA from National Association for Health Professionals (NAHP); NRMA from National Registry of Medical Assistants (NRMA).

Education Required

• High School Diploma or GED; Associate’s Degree in Medical Assisting preferred.
• Graduation from an accredited Medical Assistant program required.

Experience Required

• 1 yr experience preferred.

Knowledge, Skills & Abilities Required

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements And Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case‑by‑case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine‑hand manipulation skills.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Benefits & Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and short‑and‑long‑term disability.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.