Medical Assistant (MA) - Urgent Care

Aurora Health Care; Racine (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Aurora Health Care is seeking a Medical Assistant in Racine, Wisconsin. Responsibilities include patient care, rooming tasks, vital sign checks, and assisting in procedures. Candidates must have a high school diploma or GED, with no experience required. A BLS certification from the AHA must be obtained within 45 days. The position demands effective communication skills and the ability to manage various technical duties safely and efficiently.

Qualifications

• Completion of an accredited or approved Medical Assistant program or 2 years of experience.
• Basic Life Support (BLS) certification must be obtained within 45 days.
• Must have strong communication and interpersonal skills.

Responsibilities

• Adhere to Medical Assistant scope of practice in patient care.
• Perform rooming tasks, vital signs, and medication reconciliations.
• Assist provider with procedures and lab duties.

Skills

Communication skills

Technical skills

Customer service skills

Education

High School Diploma or GED

Completion of accredited Medical Assistant program or 2 years of experience

Tools

Electronic medical records systems

Windows operating system

Job description

Responsibilities

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order.
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice‑specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately; ensures equipment and supplies are in working order and areas are appropriately stocked.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served, understands principles of growth and development over the life span, and assesses data reflective of the patient’s status to identify age‑specific needs.

Minimum Job Requirements

• High School Diploma or GED required.
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) must be obtained within 45 days unless otherwise determined.
• No experience required.

Knowledge / Skills / Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; for patient lifts over 35 pounds or when patient is unable to assist, patient handling equipment must be used with at least one other team member when available.
• Unique patient lifting/movement situations will be assessed on a case‑by‑case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine‑hand manipulation skills.
• Will be exposed to mechanical, electrical, chemical, blood, and body fluids hazards on a frequent basis; protective clothing and equipment must be worn as required.
• Operates all equipment necessary to perform the job.