Medical Assistant I General Administration

Atrium Health; Elkin (NC); On-site; USD 23,970 - 35,955; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Educational Assistance Program

Job summary

Atrium Health in North Carolina is seeking a Medical Assistant to support the care team in a busy clinic. You will prepare patients for exams, collect vital signs, and document information in the EMR. You will assist physicians with procedures and administer routine medications under orders.

The role requires BLS and an accredited MA program completion, with preference for CMA/CCMA/NCMA or other MA certifications. This position emphasizes teamwork and patient-centered care.

Qualifications

• Must have BLS for Healthcare Providers certification (AHA) or be willing to obtain.
• Current Medical Assistant certifications (CMA, CCMA, NCMA, RMA, NRMA, etc.) or eligible.
• Experience with patient preparation, specimen collection and vaccines is preferred.

Responsibilities

• Prepare and room patients for exams by recording vital signs and relevant health information.
• Perform laboratory procedures using aseptic technique and safety guidelines.
• Assist physician/APP with procedures and administer routine medications under orders.
• Coordinate care with nurses, clinicians and other staff to maintain clinic flow.
• Maintain patient communication and ensure accurate documentation in EMR.

Skills

Communication skills

Computer skills

Customer service

Teamwork

Clinical support

Education

High School Diploma or GED

Associate’s Degree in Medical Assisting preferred

Graduation from accredited Medical Assistant program

Tools

EMR systems

Job description

Job Overview

Department: 09120 WFBMG Hugh Chatham: Admin - General Administration

Status: Full time

Hours Per Week: 40

Schedule Details/Additional Information: Various

Pay Range: $17.40 - $26.10

Benefits Eligible: Yes

Major Responsibilities

• Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications). Monitors and completes Clinical Integration/Quality Improvement measures with notification to clinician for opportunities within their scope.
• Performs laboratory procedures (i.e., strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines.
• Assists the Physician/Advanced Practice Professional (APP) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers routine medications, under Physician/APP orders or medical group approved standing orders/protocols, which may include but are not limited to immunizations, antibiotics, vitamins, and topical agents.
• Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services. Refers questions to Registered Nurses and Physician/APC per scope of practice guidelines and relays information back to patient as directed.
• Communicates with Physician/APP and other members of the health care team to ensure smooth clinic flow and adjusts as necessary. Effectively communicates accurate and timely information with the patient.
• May perform basic and advanced clinical support tasks or skills based on the specialty and appropriate competencies such as but not limited to removal of sutures and staples, laboratory procedures (throat/nose culture, drug screen), phlebotomy - butterfly, venous heel stick, EKG, spirometry, Holter monitor application, prescription refills using approved protocols, etc., under clinical supervision.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required

Current Medical Assistant certification from one of the following is required:

• CMA from American Association of Medical Assistants (AAMA)
• CCMA from National Health career Association (NHA)
• NCMA from National Center for Competency Testing (NCCT)
• RMA from American Medical Technologists (AMT)
• RMA from American Allied Health
• NCMSMA from National Healthcare Worker’s Association (NHCWA)
• NRCMA from National Association for Health Professionals (NAHP)
• NRMA from National Registry of Medical Assistants (NRMA)

Education Required

• High School Diploma or GED; Associate’s Degree in Medical Assisting preferred.
• Graduation from an accredited Medical Assistant program

Experience Required

• 1 yr experience preferred.

Knowledge, Skills & Abilities Required

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case-by-case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Benefits and Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Job Summary

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.