Medical Assistant / Front Office Coordinator

Universal point clinics; Ontario (CA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

UP Clinics in Ontario, CA is seeking a Front Office Coordinator/Medical Assistant to support physicians in a fast-paced occupational medicine and urgent care setting. The role encompasses patient intake, history, vital signs, vaccines, and coordination with employers and insurance providers.

The ideal candidate will be highly organized with strong communication skills, EMR experience, and a team-oriented attitude. This full-time position offers growth within a stable clinic environment.

Qualifications

• Urgent care, Occupational medicine, and Workers' Compensation passion.
• Highly organized, dependable, and able to multitask in a busy clinical environment.
• Outstanding communication and customer service skills.
• Excellent team player with a positive, professional attitude.
• Strong attention to detail and ability to prioritize multiple tasks.
• Experience with electronic medical records (EMR). Billing experience is a plus.

Responsibilities

• Assist physicians and medical providers with patient care.
• Obtain and document patient history including CC, HPI, ROS, PMH/FH/SH, vital signs.
• Administer vaccines and injections as directed.
• Perform phlebotomy, EKGs, audiometric testing, spirometry, respirator fit testing, and other occupational health procedures.
• Prepare patients for examinations and procedures.
• Clean and restock examination rooms after each encounter.
• Greet and check in patients; schedule appointments; verify insurance; collect co-pays.
• Coordinate RFA (Request for Authorization) and communicate with employers and insurers.
• Maintain accurate patient records.

Skills

Organization

Communication

Customer service

Teamwork

Attention to detail

Multitasking

Education

Medical Assistant Certification

Tools

EMR experience

Billing software

Job description

Benefits

• 401(k)
• Competitive salary
• Paid time off

Medical Assistant / Front Office Coordinator

Occupational Medicine Workers' Compensation Urgent Care

Location: Ontario, California

Job Type: Full-Time

About UP Clinics

UP Clinics is a growing Occupational Medicine, Workers' Compensation, and Urgent Care practice dedicated to providing exceptional medical care to injured workers, employers, and urgent care patients. We are seeking a motivated, compassionate, and detail-oriented Front Office / Medical Assistant who thrives in a fast-paced environment and enjoys working as part of a collaborative healthcare team.

Qualifications

The ideal candidate will:

• Be passionate about Urgent Care, Occupational Medicine, and Workers' Compensation.
• Be highly organized, dependable, and able to multitask in a busy clinical environment.
• Have outstanding communication and customer service skills.
• Be an excellent team player with a positive, professional attitude.
• Demonstrate strong attention to detail and the ability to prioritize multiple tasks efficiently.
• Have experience with electronic medical records (EMR). Billing experience is a plus.

Clinical Responsibilities

• Assist physicians and medical providers with patient care.
• Obtain and accurately document patient history, including:
  • Chief Complaint (CC)
  • History of Present Illness (HPI)
  • Review of Systems (ROS)
  • Past Medical, Family, and Social History (PMH, FH, SH)
  • Vital signs and other clinical information
• Administer vaccines and other injections as directed.
• Perform phlebotomy, EKGs, audiometric testing, pulmonary function testing (spirometry), respirator fit testing, and other occupational health procedures.
• Prepare patients for examinations and procedures.
• Clean and restock examination rooms following each patient encounter.

Occupational Health Responsibilities

Experience or certification in the following is preferred:

• DOT and Non-DOT Drug Testing
• Breath Alcohol Testing (BAT)
• DOT Physicals (assisting providers)
• Occupational Health Services
• Workers' Compensation patient management

Front Office Responsibilities

• Greeting and checking in patients
• Scheduling appointments
• Sending and receiving RFA (Request for Authorization) and coordinating the services
• Answering multi-line phone calls
• Insurance verification
• Collecting co-payments and patient forms
• Maintaining accurate patient records

Employer & Insurance Communication

• Communicate promptly and professionally with employers after occupational health services are completed.
• Send required reports and documentation to employers on the same day whenever possible.
• Communicate effectively with insurance companies, adjusters, billing departments, and other healthcare providers.
• Respond promptly to requests for medical records and supporting documentation.

Preferred Qualifications

• Medical Assistant Certification
• Phlebotomy experience
• Workers' Compensation experience
• Occupational Medicine experience
• Urgent Care experience
• EMR experience
• Medical billing knowledge (preferred but not required)

Why Join UP Clinics?

• Competitive compensation
• Professional growth opportunities
• Positive and supportive work environment
• Opportunity to develop expertise in Occupational Medicine and Workers' Compensation
• Work directly with experienced physicians and healthcare professionals
• Stable, full-time position with opportunities for advancement