Medical Assistant - Front Desk & Patient Care (Day Shift)

Lehigh Valley Health Network, Inc.; Northampton (MA); On-site; USD 34,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network seeks a dedicated Medical Assistant to join the clinical team in Northampton. You will support exam rooms, take patient histories, process medications, and assist with administrative tasks to ensure smooth patient flow.

The role requires a Specialized Diploma in Medical Assistance, familiarity with EMR, and BLS certification. Day shift and onsite work are expected in a fast-paced healthcare setting.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to adapt to constant change within a healthcare setting.
• Ability to take initiative and work independently or with a team.
• Excellent computer skills including EMR, word processing, and Excel.
• Current Basic Life Support (BLS) certification.

Responsibilities

• Prepare patients and equipment for exams and maintain exam rooms.
• Collect medical history and perform medication refills per protocol.
• Schedule referrals and procedures, and obtain authorizations.
• Identify patient risks and communicate to the nurse or provider.
• Support clerical, clinical, and EMR workflows and front desk duties.
• Greet patients, collect co-payments, and schedule appointments.
• Deliver patient-centered care during visits.

Skills

Adaptability in healthcare

Initiative & independence

EMR/Excel proficiency

BLS certification

Education

Associate’s Degree in Medical Assistant

Certified Medical Assistant (CMA or NCMA)

Tools

EMR systems

Job description

Lehigh Valley Health Network seeks a dedicated Medical Assistant to join the clinical team in Northampton. You will support exam rooms, take patient histories, process medications, and assist with administrative tasks to ensure smooth patient flow.

The role requires a Specialized Diploma in Medical Assistance, familiarity with EMR, and BLS certification. Day shift and onsite work are expected in a fast-paced healthcare setting.