Medical Assistant - Day Shift, Front Office & Clinical Care

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); On-site; USD 32,000 - 45,000; Full time

Job summary

Lehigh Valley Health Network, Inc. is looking for a dedicated Medical Assistant to join the clinical team in a full-time Day Shift role in Pottstown, PA. You will assist physicians and nurses, manage front office tasks, and support patient flow through exams and procedures.

The role requires a Specialized Diploma as a Medical Assistant with the ability to adapt in a dynamic healthcare setting. Proficiency in EMR, Excel, and strong patient communication are essential.

Qualifications

• Completion of an accredited Medical Assistant program.
• Ability to adapt to changes in a healthcare setting.
• Experience with EMR and Excel is preferred.
• BLS certification within 30 days of hire.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

EMR proficiency

Initiative

Adaptability

Team collaboration

Education

Specialized Diploma as a Medical Assistant

Associate's Degree in Medical Assistant

CCMA

CMA

CMAC

NCMA

NRCMA

RMA

Job description

Lehigh Valley Health Network, Inc. is looking for a dedicated Medical Assistant to join the clinical team in a full-time Day Shift role in Pottstown, PA. You will assist physicians and nurses, manage front office tasks, and support patient flow through exams and procedures.

The role requires a Specialized Diploma as a Medical Assistant with the ability to adapt in a dynamic healthcare setting. Proficiency in EMR, Excel, and strong patient communication are essential.