Medical Assistant / Front Desk Officer - Primary Care

THE HEART INSTITUTE OF VENICE PLLC; Sarasota (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

Sarasota Medical Clinic in Venice, FL is seeking a motivated Medical Assistant / Front Desk Officer to join our primary care team. This role combines clinical MA duties with front desk responsibilities, requiring fluency in English and Spanish and strong patient communication skills.

The ideal candidate supports patient care, scheduling, registration, and daily clinic operations, while ensuring accurate documentation and HIPAA compliance in a fast-paced environment.

Qualifications

• Fluent in English and Spanish is required.
• Experience as Medical Assistant or front desk in a clinical setting preferred.
• Knowledge of patient registration, insurance verification and scheduling.
• Proficient with EHR and medical scheduling software.
• Strong communication and customer service skills.

Responsibilities

• Assist providers with patient examinations and basic clinical procedures.
• Record vital signs, medical histories, and medication information.
• Prepare examination rooms and maintain supplies and equipment.
• Handle front desk tasks: check-in/out, scheduling, registration, and registrations.
• Verify insurance eligibility, collect co-pays, and coordinate with billing staff.
• Communicate with patients in English and Spanish and maintain HIPAA compliance.

Skills

Bilingual English/Spanish

Front desk coordination

Patient communication

HIPAA compliance

EHR proficiency

Tools

EHR systems

Medical scheduling software

Job description

Benefits

• Competitive salary
• Paid time off
• Training & development

About the Role

Sarasota Medical Clinic is seeking a motivated, organized, and bilingual Medical Assistant / Front Desk Officer to join our growing primary care team in Venice, FL.

We are looking for a versatile healthcare professional who can perform both clinical Medical Assistant duties and front desk administrative responsibilities. The ideal candidate must be fluent in English and Spanish, have excellent patient communication skills, and be comfortable assisting with patient care, scheduling, registration, and daily clinic operations.

Responsibilities

Medical Assistant Duties

• Assist providers with patient examinations, clinical procedures, and daily patient care.
• Obtain and record patient vital signs, medical histories, and medication information.
• Prepare examination rooms and ensure medical equipment and supplies are properly maintained.
• Assist with EKGs, injections, blood draws, and other clinical procedures as qualified and trained.
• Maintain accurate patient documentation in the Electronic Health Records (EHR) system.
• Coordinate patient care and communicate effectively with providers and clinical staff.
• Follow infection control procedures and maintain a clean, safe clinical environment.

Front Desk / Administrative Duties

• Welcome and check in patients in a friendly and professional manner.
• Manage patient check-in and check-out processes.
• Schedule, confirm, and manage patient appointments.
• Handle patient registration and maintain accurate demographic and medical records.
• Verify patient insurance eligibility and benefits.
• Collect co-payments and outstanding balances.
• Answer incoming calls and assist patients with inquiries in both English and Spanish.
• Coordinate with clinical and billing staff to ensure smooth patient flow.
• Assist Spanish-speaking patients with communication and appointment-related needs.
• Maintain compliance with HIPAA regulations and office policies.

Requirements

• Previous experience as a Medical Assistant in a healthcare or primary care setting preferred.
• Experience handling medical front desk and administrative responsibilities.
• Fluent in both English and Spanish (bilingual communication is required).
• Knowledge of patient registration, insurance verification, and appointment scheduling.
• Proficiency in Electronic Health Records (EHR) and medical scheduling software.
• Familiarity with vital signs, EKGs, injections, and basic clinical procedures.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and ability to multitask.
• Knowledge of HIPAA regulations and commitment to patient confidentiality.
• Ability to work efficiently in a fast-paced medical practice.

About Us

Sarasota Medical Clinic is a trusted healthcare provider serving the Venice, FL community, committed to delivering comprehensive, compassionate, and patient-centered primary care services.

Our team is dedicated to providing quality healthcare, preventive services, and ongoing medical support. We foster a supportive and collaborative work environment where every team member plays an important role in improving patient health and well-being.

Join our team and become part of a healthcare practice dedicated to excellence in patient care!