Bilingual Front Desk Staff/Medical Assistant/Phlebotomist

Manatee Primary Care; Sarasota (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

Manatee Primary Care in Bradenton, FL, seeks a full-time, on-site Medical Assistant/Phlebotomist to support front desk operations and clinical tasks in a busy primary care practice.

Responsibilities include greeting patients, scheduling, insurance verification, rooming, vitals, exam assistance, medical records updates, and coordinating with the lab for safe blood draws. Bilingual English/Spanish is required.

Qualifications

• Medical assistant certification preferred; relevant hands-on experience may count.
• Phlebotomy certification preferred with blood-draw experience.
• Experience in a medical office including appointment scheduling, insurance verification, and front desk operations.
• Knowledge of medical terminology for documenting encounters and communicating with clinical staff.
• Bilingual English/Spanish required for patient interactions.
• Attention to detail and ability to work in a small-practice environment.

Responsibilities

• Greet and register patients, manage calls, schedule appointments, verify insurance, collect copays.
• Room patients, take vital signs, assist with exams and procedures, update medical records.
• Perform phlebotomy, prepare specimens, and coordinate with the lab following safety standards.
• Provide bilingual support and collaborate with clinicians and care team.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Medical assistant or phlebotomy program

Tools

Athena EHR

Job description

Company Description Manatee Primary Care is an independent adult primary care practice located in Bradenton, Florida, committed to personalized, compassionate healthcare. The practice is led by Dr. Ariadnis Urquiza-Milian, MD, CWSP, and provides comprehensive services including preventive screenings, chronic disease management, women’s and men’s health, and medication management. Patients also benefit from convenient in-house laboratory services that support timely diagnosis and treatment. The team proudly offers bilingual care in English and Spanish, serving a diverse patient population in a welcoming, community-focused environment.

Role Description This full-time, on-site role is based in Bradenton, FL and combines front desk, medical assistant, and phlebotomy responsibilities in a primary care setting. Day-to-day tasks include greeting and registering patients, managing phone calls, scheduling appointments, verifying insurance, and collecting copays. Clinical duties include rooming patients, taking vital signs, assisting with examinations and procedures, updating medical records, and supporting chronic disease management workflows. The phlebotomy component involves performing blood draws, preparing specimens, and coordinating with the laboratory in accordance with safety and quality standards. The individual in this role will provide bilingual support in English and Spanish, contribute to a respectful and professional patient experience, and collaborate closely with the clinician and care team.

Qualifications

• Medical Assistant Certification: Preferred, however, significant hands‑on medical assisting experience may be considered in place of certification
• Phlebotomy Certification: Preferred with experience performing blood draws and handling lab specimens safely.
• Patient Care skills to support examinations, vital signs, procedures, and patient education.
• Knowledge of Medical Terminology to accurately document encounters and communicate with clinical staff.
• Experience in a Medical Office setting, including appointment scheduling, insurance verification, and front desk operations.
• Ability to manage Medical Records, including electronic health record (EHR) documentation (Athena preferred), chart maintenance, and confidentiality compliance.
• Bilingual proficiency in English and Spanish with clear, professional communication skills.
• High school diploma or equivalent, completion of a medical assistant or phlebotomy program preferred.
• Strong attention to detail, reliability, and ability to work collaboratively in a small-practice environment.
• Commitment to non-discriminatory, patient‑centered care and adherence to all privacy and safety regulations.